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Remote Call Center Agent

Virtual Vocations Inc, New York, NY, United States


A company is looking for a Call Center Agent to assist customers with sales, billing inquiries, and technical support. Key Responsibilities

Assist customers in finding and purchasing products and services Handle billing inquiries and process payments Troubleshoot basic technical issues related to phone, internet, or cable services

Required Qualifications, Training, and Education

Minimum of two years of customer service and sales experience preferred High school diploma or equivalent; college degree preferred Aptitude for working with various computer systems Ability to perform well under pressure and adapt to changing business needs Self-directed and resourceful with a strong desire for sales