Americas Customer Support Director - Lead CX & Growth

A technology firm specializing in customer support is seeking a Support Director for the Americas to lead and enhance operational excellence. This role involves building a high-performing team and aligning support strategies with global objectives. The ideal candidate will have over 7 years of relevant experience, a strong focus on customer satisfaction, and the ability to drive continuous improvement. A Bachelor's degree is required, and a master's is preferred. The position offers a salary range of $158,900.00 – $200,900.00 based on experience. #J-18808-Ljbffr