Americas Customer Support Director - Lead CX & Growth

A leading financial technology firm is seeking a Support Director for the Americas to enhance customer satisfaction and drive operational excellence. This role involves building high-performing teams, managing customer support performance, and optimizing workflows for continuous improvement. Ideal candidates will have over 7 years of experience in customer service in fast-paced SaaS environments and a strong record in leadership and strategy execution. The position offers a comprehensive benefits package and competitive salary ranging from $158,900 to $200,900. #J-18808-Ljbffr