Americas Customer Support Director - Lead CX & Growth

A technology services company in Hartford is looking for a Support Director to drive operational excellence for customer support in the Americas. This role requires leading a high-performing team, ensuring customer satisfaction, and managing support operations aligned with the global strategy. Candidates should have 7+ years in SaaS leadership, an MBA preferred, and a proven track record in customer service improvement strategies. Compensation ranges from $158,900 to $200,900 plus benefits. #J-18808-Ljbffr