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Americas Customer Support Director - Lead CX & Growth

Kyriba, Boston, MA, United States


A leading SaaS company is seeking a Support Director for the Americas to lead operational excellence in customer support. Responsibilities include building a high-performing team, ensuring exceptional customer satisfaction, and aligning regional strategies with global objectives. Candidates should have over 7 years of experience in customer service leadership, a Bachelor's degree, and strong communication skills. The role offers a competitive salary range of $158,900 – $200,900, plus bonuses and benefits. #J-18808-Ljbffr