Director, Americas Customer Support — Scale & Strategy

A leading fintech company is seeking a Support Director for the Americas, based in Annapolis, MD. This role involves defining operational strategies to enhance customer support, building a high-performing leadership team, and ensuring alignment with global support strategies. The ideal candidate has a Bachelor's degree and over 7 years of experience in a SaaS environment, focusing on customer satisfaction and operational excellence. The position offers an annual salary range from $158,900 to $200,900 with potential for bonuses and comprehensive benefits. #J-18808-Ljbffr