Director, Americas Customer Support — Scale & Strategy

A leading fintech company in Tallahassee is seeking a Support Director, Americas to enhance operational excellence and customer satisfaction. In this role, you will define the customer support strategy, manage a high-performing team, and ensure alignment with global operations. Ideal candidates have over 7 years of experience in customer support leadership within SaaS or FinTech, excellent communication skills, and a commitment to service quality. This full-time role offers a salary range of $158,900 to $200,900, and the chance to shape critical outcomes in a fast-paced environment. #J-18808-Ljbffr