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Strategic SaaS CSM: Growth & Retention

CyberForce Global, New York, NY, United States


A technology company in New York is seeking a Customer Success Manager who can bridge Product, Support, and Engineering. This role involves advocating for customers and driving revenue growth, with a focus on retention and expansion. The ideal candidate should have over 4 years of experience in customer-facing roles within SaaS, strong communication skills, and the ability to manage senior stakeholders effectively. This position offers a hybrid work model.

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