Sr Risk Solutions Consultant (Southern CA)
The Hanover Insurance Group, Los Angeles, CA, United States
Senior Risk Solutions Consultant - Full time, exempt, eligible for fully remote arrangement with local travel.
Position Overview Conducts high level technical evaluations and loss analysis of complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.
In This Role
Conduct field surveys on prospect and existing policyholders and writes reports for underwriting.
Create and deliver loss analysis.
Develop and deliver meaningful service solutions.
Create and follow up on essential recommendations.
Develop effective relationships with underwriting and agency partners that drive continual collaboration.
Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions.
Communicates ideas or positions in a persuasive manner that builds support, agreement, and commitment.
Coach / mentor newer in career staff as appropriate.
Key Measurers of Success
Quality of work product – both survey and service
Partnership with underwriting and agency partners
Innovative ideas and implementation for quality and efficiency gains
Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity, on assigned service accounts
What You Need To Apply
At least 5 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
B.S. degree preferred in a related field such as health and safety, science, engineering or equivalent.
Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
Strong to exceptional communication skills, both verbal & written.
Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
Strong to exceptional analytical & problem‑solving skills.
Demonstrated project management skills.
Ability to work in a dynamic environment on multiple projects, tasks or assignments.
Results focused.
Physical Demands And Work Environment
Ability to travel as necessary.
Ability to sit and/or stand for extended periods.
Ability to walk through customer buildings and facilities.
Ability to climb a ladder to various heights and maintain balance while performing work tasks.
Ability to work in a fast‑paced environment.
Benefits
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidaysFlexible work arrangements
Cultural Awareness Day in support of IDE
On‑site medical/wellness center (Worcester only)
Compensation The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short‑term incentive), long‑term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at HRServices@hanover.com and include the link of the job posting in which you are interested.
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Position Overview Conducts high level technical evaluations and loss analysis of complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.
In This Role
Conduct field surveys on prospect and existing policyholders and writes reports for underwriting.
Create and deliver loss analysis.
Develop and deliver meaningful service solutions.
Create and follow up on essential recommendations.
Develop effective relationships with underwriting and agency partners that drive continual collaboration.
Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions.
Communicates ideas or positions in a persuasive manner that builds support, agreement, and commitment.
Coach / mentor newer in career staff as appropriate.
Key Measurers of Success
Quality of work product – both survey and service
Partnership with underwriting and agency partners
Innovative ideas and implementation for quality and efficiency gains
Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity, on assigned service accounts
What You Need To Apply
At least 5 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
B.S. degree preferred in a related field such as health and safety, science, engineering or equivalent.
Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
Strong to exceptional communication skills, both verbal & written.
Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
Strong to exceptional analytical & problem‑solving skills.
Demonstrated project management skills.
Ability to work in a dynamic environment on multiple projects, tasks or assignments.
Results focused.
Physical Demands And Work Environment
Ability to travel as necessary.
Ability to sit and/or stand for extended periods.
Ability to walk through customer buildings and facilities.
Ability to climb a ladder to various heights and maintain balance while performing work tasks.
Ability to work in a fast‑paced environment.
Benefits
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidaysFlexible work arrangements
Cultural Awareness Day in support of IDE
On‑site medical/wellness center (Worcester only)
Compensation The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short‑term incentive), long‑term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at HRServices@hanover.com and include the link of the job posting in which you are interested.
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