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Salesforce Developer (Marketing Cloud) - Hybrid

MSys Inc, Baltimore, MD, United States


Web cam interview

Very long term project; initial PO for 1 year with multiyear extensions;

Hybrid

; need 3 verifiable references.

Job Description Duties / Responsibilities

Configure and support Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, Content Builder, and Mobile Connect (SMS)

Assist with SMS enablement, including short code acquisition support, keyword configuration, opt-in/opt-out management, and compliance alignment

Develop automated journeys, triggered sends, and scheduled communications across email and SMS

Build and maintain data extensions, SQL queries, and audience segmentation

Implement dynamic and personalized content using AMP script

Support integrations between Marketing Cloud and State of Maryland systems

Troubleshoot campaign, SMS, data, and automation issues

Follow State of Maryland governance, security, privacy, and approval processes

Produce basic technical documentation and support knowledge transfer

Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies

Minimum Qualifications

A minimum of three (3) years of experience in Salesforce Marketing Cloud development

Hands-on experience with AMP script and SQL in Marketing Cloud

Experience implementing or supporting SMS messaging, including consent management

Familiarity with regulated or public-sector environments (PII, compliance, security)

Ability to work effectively in a staff augmentation role under state direction

Experience with Mobile Connect, SMS compliance, and short code provisioning processes

Experience supporting government agencies or health organizations

Knowledge of accessibility standards (e.g., WCAG / Section 508)

Experience integrating Marketing Cloud with Salesforce

Preferred Qualifications

A minimum of five (5) years of Salesforce experience in Marketing Cloud development

Salesforce Marketing Cloud Developer or Consultant certification

Experience with MobileConnect, SMS compliance, and short code provisioning processes

Experience supporting government agencies or health organizations

Knowledge of accessibility standards, e.g., WCAG / Section 508

Experience in integrating Marketing Cloud with Salesforce CRM

Salesforce Marketing Cloud Developer or Consultant certification