Boutique Director, Atlanta- Luxury Brand!
Fourth Floor, Atlanta, GA, United States
Our client, a luxury fashion brand, is seeking an experienced Boutique Director in Atlanta to join their team in a full-time capacity!
KEY RESPONSIBILITIES
- Deepen the relationship with our clients to achieve sales plan.
- Drive lifetime loyalty and spend with new and existing clients.
- Identify business opportunities and implement actions to consistently achieve or exceed monthly, quarterly and annual stores sales plan.
- Direct managers to drive client development activity among individual team members to cultivate new and existing clients.
- Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally.
- Elevate the client experience by consistently delivering unique, personalized, memorable moments, both in store, through Omni channel and outside events.
- Optimize hospitality and store amenities to create unique experiences.
- Take action on clients’ feedback to improve customer service.
- Mentor and lead existing boutique teams.
- Hire talent to ensure an engaging team to create a best-in-class service & selling environment.
- Develop and execute an action plan for the store to recognize, reward and develop talent and create a clear growth path for each individual.
- Continuously encourage, coach, and provide qualitative feedback.
QUALIFICATIONS
- 5-10 years retail, hospitality or Cross-industry experience
- 5-10 years of management experience
- Excellent communication in both verbal, written and listening
- Excellent presentation skills
- Proven history of relationship development in a community to create a network and a bond to help generate revenue
- Experience with diplomatically managing multiple commitments to clients, teams, and operations.
- Multilingual is a plus