Director of Parent Engagement & Advocacy, Alpha - $200,000/year USD

Families who choose Alpha rely on trusted advisors across every dimension of their lives. This one relationship has not yet existed and can be created by someone who feels confident hearing families’ needs before they are voiced, who can address doubts with discretion and seamless execution, and who becomes part of how families navigate this defining period of their journey.

What You Will Be Doing

• Serve as the relationship owner for every family on campus—ensuring parents feel recognized, not merely accommodated
• Identify potential issues before they surface as formal concerns, and handle them with tact and interpersonal skill that preserves confidence
• Maintain visible availability where families gather: morning arrival (7–9 am), afternoon dismissal (2–4 pm), evening parent programming, and select weekend engagements
• Develop a campus culture with authentic depth—traditions, gatherings, and interaction points that foster a sense of shared belonging
• Develop parent champions through organic means, delivering experiences of consistent quality that generate referrals as a natural by‑product
• Maintain dialogue surrounding Alpha’s AI‑driven methodology with families concerned about screen time, skeptical relatives, and occasional uncertainty—continually throughout campus tenure
• Recognize when a family alignment is not sustainable and navigate that reality with professionalism, preserving community integrity
• Establish the structures and cadences this role demands in a setting where the operational framework is still evolving

What You Won’t Be Doing

• Oversee enrollment processes—the responsibility lies with the Admissions Director; engagement begins post‑enrollment and intensifies thereafter
• Operate primarily from an office—your physical presence within the community defines the role
• Adhere to standard business hours—early morning availability, late afternoon presence, and evening programming are foundational expectations, not occasional adjustments
• Rely on existing administrative infrastructure, codified procedures, or a complete staffing structure—you will operate with substantial independence and create necessary resources
• Approach family relationships as transactional engagements—this role rewards authentic human connection, not procedural adherence

Director Of Parent Engagement & Advocacy Key Responsibilities

Maintain families’ confidence during challenging moments, foster a community where belonging feels substantive, and create conditions where satisfied families naturally become active advocates.

Basic Requirements

• Currently located within commuting range of one of the following campuses or prepared to relocate within 60 days (preference for candidates with local community ties): Scottsdale, AZ; Palo Alto, CA; Piedmont, CA; Lake Forest, CA; San Francisco, CA; Greenwich, CT; Bethesda, MD; New York City, NY; Austin, TX; Fort Worth, TX; Houston, TX; or Kirkland, WA
• Authorized to work legally in the United States without sponsorship requirements
• 5+ years in a client‑facing capacity serving high‑net‑worth or ultra‑high‑net‑worth clientele—private school admissions, luxury service sectors, philanthropic organizations, or any context where discretion, interpersonal warmth, and social sophistication were as important as technical competence
• Proven capacity to maintain relationships through challenging circumstances with sophisticated families and exit those situations with reinforced confidence
• Authentic demeanor and communication approach that builds credibility rapidly with affluent, high‑expectation constituencies—genuine rather than rehearsed
• Direct familiarity with independent, private, or alternative education models—through professional exposure or parenting experience—that provides credibility when families express concerns about the approach
• Authentic conviction in AI‑enabled education and capacity to sustain that perspective genuinely across years of family engagement, extending well beyond initial enrollment discussions
• Flexibility for non‑standard scheduling: early mornings (7–9 am), late afternoons (2–4 pm), evening programming 2–3 times monthly, and periodic weekend activities

Nice‑to‑have Requirements

• Established connections within the local affluent community providing immediate, organic integration on campus
• Background in private or independent schooling with demonstrated success in family retention and community cultivation—beyond enrollment metrics alone
• Track record managing high‑stakes family dynamics where judgment and discretion were the foundation of sustained trust
• Natural ability to design experiences—events, interactions, environments—that foster a sense of belonging to something worthy of protection
• Prior involvement in startup or early‑stage ventures where infrastructure was built from inception and composure was maintained amid rapid change

The position is full‑time (40 hours per week), long‑term, and immediately available. Compensation is $100 USD/hour, equating to $200,000 USD/year assuming 40 hours per week and 50 weeks per year, with weekly payment. The role requires entering into an independent contractor agreement with Crossover as a Contractor of Record.

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