Patient Support Representative (West Location)
Staffing Solutions Enterprises, Cleveland, OH, United States
Float Patient Support Representative (West Location)
Pay:
$18/hour
Assignment:
3–6 months
Schedule:
Monday–Friday, 8:30 AM–5:00 PM
Location:
Cleveland, OH (44102)
Requirement:
EPIC experience required
Job Summary Provide front desk and patient support services across multiple clinic locations. Responsibilities include patient check in, appointment scheduling, insurance verification, payment collection, and delivering excellent customer service while maintaining HIPAA compliance.
Key Responsibilities
Greet and register patients; manage check in/check out
Answer phones, schedule appointments, and verify insurance
Enter and maintain accurate patient data in EPIC
Collect copays and patient payments
Scan documents and perform appointment reminder calls
Communicate with providers and clinical staff to ensure smooth patient flow
Assist uninsured patients with Medicaid or sliding fee programs
Qualifications
High school diploma or equivalent
EPIC experience (required)
Prior medical front desk or patient registration experience preferred
Strong customer service, attention to detail, and professionalism
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$18/hour
Assignment:
3–6 months
Schedule:
Monday–Friday, 8:30 AM–5:00 PM
Location:
Cleveland, OH (44102)
Requirement:
EPIC experience required
Job Summary Provide front desk and patient support services across multiple clinic locations. Responsibilities include patient check in, appointment scheduling, insurance verification, payment collection, and delivering excellent customer service while maintaining HIPAA compliance.
Key Responsibilities
Greet and register patients; manage check in/check out
Answer phones, schedule appointments, and verify insurance
Enter and maintain accurate patient data in EPIC
Collect copays and patient payments
Scan documents and perform appointment reminder calls
Communicate with providers and clinical staff to ensure smooth patient flow
Assist uninsured patients with Medicaid or sliding fee programs
Qualifications
High school diploma or equivalent
EPIC experience (required)
Prior medical front desk or patient registration experience preferred
Strong customer service, attention to detail, and professionalism
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