Customer Service Rep
Remedy Intelligent Staffing, Frankfort, KY, United States
Customer Service Representative – Manufacturing
Pay:
$19–$22 per hour (DOE)
Schedule:
Day Shift | Monday–Friday
Job Location:
Athens, TX
Job Summary We are seeking a Customer Service Representative to support our manufacturing operations by assisting customers with orders, pricing, inventory availability, and delivery scheduling. This role works closely with warehouses, production, and internal teams to ensure accurate order processing and on-time delivery.
Key Responsibilities
Respond to customer inquiries by phone and fax regarding orders, pricing, inventory, and delivery status
Enter customer orders accurately into the system
Coordinate with warehouses and internal departments to schedule, ship, and expedite ordersProvide updates on order status and assist with questions or concerns
Support resolution of order issues or customer complaints
Use computers and business software daily
Follow all safety policies and company procedures
Perform other duties as assigned
Requirements
High School diploma or GED required
Customer service experience preferred (manufacturing or distribution environment a plus)
Strong communication and organizational skills
Detail-oriented and dependable
Ability to manage multiple tasks and meet deadlines
Team-focused with a problem-solving mindset
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$19–$22 per hour (DOE)
Schedule:
Day Shift | Monday–Friday
Job Location:
Athens, TX
Job Summary We are seeking a Customer Service Representative to support our manufacturing operations by assisting customers with orders, pricing, inventory availability, and delivery scheduling. This role works closely with warehouses, production, and internal teams to ensure accurate order processing and on-time delivery.
Key Responsibilities
Respond to customer inquiries by phone and fax regarding orders, pricing, inventory, and delivery status
Enter customer orders accurately into the system
Coordinate with warehouses and internal departments to schedule, ship, and expedite ordersProvide updates on order status and assist with questions or concerns
Support resolution of order issues or customer complaints
Use computers and business software daily
Follow all safety policies and company procedures
Perform other duties as assigned
Requirements
High School diploma or GED required
Customer service experience preferred (manufacturing or distribution environment a plus)
Strong communication and organizational skills
Detail-oriented and dependable
Ability to manage multiple tasks and meet deadlines
Team-focused with a problem-solving mindset
#J-18808-Ljbffr