California Remote Customer Service Representative
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Remote Customer Service Representative.
Key Responsibilities
Answer inbound calls and provide professional assistance to customers Research and resolve customer inquiries while meeting service level agreements Document all interactions in the CRM system and guide callers through online applications
Required Qualifications
High school diploma or equivalent 1+ year of customer service experience Reliable internet connection with minimum speed requirements Experience with CRM tools or call center technology is preferred Familiarity with healthcare or government programs is a plus
Answer inbound calls and provide professional assistance to customers Research and resolve customer inquiries while meeting service level agreements Document all interactions in the CRM system and guide callers through online applications
Required Qualifications
High school diploma or equivalent 1+ year of customer service experience Reliable internet connection with minimum speed requirements Experience with CRM tools or call center technology is preferred Familiarity with healthcare or government programs is a plus