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Revenue Specialist II

Kenan Advantage Group, North Canton, OH, United States


Revenue Specialist II

96 North Canton OH CSC - North Canton, OH 44720 Overview

Position Type: Revenue Acctg Job Shift: 8hr Travel Percentage: None Category: NA Description

Position Summary: The Revenue Specialist II performs advanced billing functions, including generating complex invoices, resolving discrepancies, and ensuring compliance with company policies and contractual terms. This mid-level role supports process improvements, assists with audits, and may mentor junior staff. The Revenue Specialist II works closely with cross-functional teams to ensure accurate, efficient, and timely billing operations. Essential Functions: Review billing documentation for accuracy; Generate and send invoices to customers; Handle more complex or high-volume billing processes Reconcile billing discrepancies and follow up with internal teams or clients Maintain billing documentation and records for auditing Assist in developing billing procedures and improving processes Prepare reports related to billing performance and/or accounts receivable Work closely with internal departments to resolve discrepancies Identify trends and prevent reoccurring payment issues Managing accounts receivable and maintaining customer relations Support month-end and year-end billing tasks Qualifications

High school diploma or equivalent 2-5 years of experience in billing, customer service, or related fields Accurate, with strong attention to detail Good knowledge of billing systems and Microsoft Office Suite Applications (Word, Excel, & Outlook) TMW (billing) experience is a plus D365 (AR) experience is a plus JAS Collections software experience is a plus Transportation industry experience a plus Desired Attributes: Professionalism- Adapts to changes in the work environment, reacts well under pressure, confronts difficult situations, and changes approach when necessary to meet business needs Customer Service- Responds promptly and develops new approaches to meeting customer needs Communications- Strong interpersonal, verbal/written skills are necessary to perform job at the expected level Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: 1. Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. 2. Provide constructive guidance to other employees and representatives of third parties. 3. Contribute to providing the highest quality of products and services to customers.