Customer Success Advocate II - Growth & Renewals

Lumen is seeking a Customer Success Advocate II in Olympia, WA. This role focuses on ensuring small to medium-sized customers achieve their business objectives by effectively leveraging Lumen solutions. Responsibilities include implementing success plans, evaluating customer metrics, and identifying upsell opportunities. Candidates should have 3+ years of experience in customer success or account management and a Bachelor’s degree. The position offers a competitive compensation package and comprehensive benefits.
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