Customer Success Advocate II - Growth & Renewals

Lumen is seeking a Customer Success Advocate II in Washington, D.C. This role ensures small and medium-sized customers are successful by leveraging Lumen solutions. Responsibilities include implementing success plans, managing customer metrics, and evaluating product adoption. Ideal candidates have 3+ years in customer success or account management, strong communication skills, and a Bachelor's degree. The position offers a dynamic environment with growth opportunities in a technology-driven company.
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