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Customer Success & Renewal Specialist II

Lumen, Sacramento, CA, United States


Lumen is seeking a Customer Success Advocate II in Sacramento, CA. This role ensures small and medium-sized customers achieve their business objectives using Lumen solutions. Responsibilities include implementing customer success plans, monitoring customer health, and addressing concerns. The ideal candidate has 3+ years in customer success or account management and strong communication skills. Lumen offers a competitive salary range between $61,240 and $81,643 for this position, alongside comprehensive health and lifestyle benefits.
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