Customer Success & Renewal Specialist II

Lumen in Baton Rouge is seeking a Customer Success Advocate II to ensure small and medium-sized customers achieve their business objectives with Lumen solutions. This role involves managing customer health, identifying opportunities for upselling, and collaborating with sales for better customer engagement. Candidates should have 3+ years of customer success experience, a Bachelor's degree, and strong communication skills. Lumen provides a competitive salary and comprehensive benefits to enhance overall wellbeing.
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