Customer Success & Renewal Specialist II

Lumen is seeking a Customer Success Advocate II in Pierre, South Dakota. This customer-facing role requires experience in customer success or account management, ensuring small and medium-sized customers achieve their business objectives with Lumen's solutions. The position needs strong communication skills, technical aptitude, and an ability to build relationships. Responsibilities include implementing success plans, managing metrics, and driving account growth. Attractive compensation ranges from $55,671 to $74,221 based on location and experience, with comprehensive benefits offered.
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