Customer Success Advocate II - Growth & Renewals

Lumen is hiring a Customer Success Advocate II based in Augusta, Maine. The role focuses on ensuring small and medium-sized customers achieve success with Lumen solutions, leveraging customer insights, managing health indicators, and identifying upsell opportunities. Candidates should have 3+ years of customer success or account management experience, strong communication skills, and a Bachelor's Degree. The position offers a competitive salary range of $55,671 - $74,221 based on location and experience, along with comprehensive benefits.
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