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Localization Program Manager, Design, Development, Delivery (D3) Team

Amazon Web Services (AWS), Seattle, WA, United States


Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers worldwide. AWS operates a globally distributed environment at massive scales, delivering over 200 fully featured services to millions of active customers, including startups, enterprises, and government agencies. The AWS Worldwide Field Enablement (WWFE) Organization is responsible for end‑to‑end enablement across all customer‑facing roles.

Key Responsibilities

Concurrently manage multiple end‑to‑end localization productions that are in different phases such as defining scope, planning to execution.

Drive simultaneous shipping (or “sim‑ship”) for some global and regional programs by collaborating with internal and external stakeholders globally.

Provide support for implementing new workflows when enablement or training is developed for new modalities or learning management systems (LMS).

Identify and evaluate opportunities to drive innovation in localization workflows through technology adoption and process improvements.

Assess and pilot new localization tools, including AI‑powered solutions, to improve translation quality and reduce time‑to‑launch.

Analyze workflow performance data and provide recommendations for tool adoption and optimization.

A day in the life includes managing localization productions, working on localization initiatives, brainstorming with peers, self‑directed development time, and participating in regular team strategic planning sessions.

About the Team
The Design, Development, Delivery (D3) team is a creative production team focused on supporting Worldwide Field Enablement (WWFE). The team consists of two major roles: Multimedia Experience Designers (MXDs) creating English‑based rich‑media training content and Localization Program Managers (LPMs) localizing the produced content for a worldwide audience. D3’s main priority is on‑time delivery and launch of impactful, high‑bar, visually engaging content for our customers.

About AWS
AWS values diverse experiences and encourages candidates with non‑traditional paths or alternative experiences to apply. AWS is the world’s most comprehensive and broadly adopted cloud platform, trusted by startups to Global 500 companies. It fosters an inclusive team culture with affinity groups, ongoing events, and learning experiences. AWS emphasizes mentorship, career growth, and work/life balance, offering flexibility, knowledge‑sharing, and employee resources.

Basic Qualifications

5+ years of program or project management experience.

5+ years of defining and implementing process improvement initiatives using data and metrics.

Experience using data and metrics to determine and drive improvements.

Experience working cross‑functionally with tech and non‑tech teams.

Experience prioritizing and handling multiple assignments simultaneously while maintaining commitments to deadlines, or completing complex tasks quickly with minimal guidance.

Preferred Qualifications

Direct experience or knowledge of eLearning content authoring, specifically Articulate 360 products (Storyline and Rise), and video editing tools.

Experience evaluating or implementing AI‑powered localization solutions, machine translation technologies, or workflow automation tools.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. All Amazonians are empowered to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for information.

The base salary for this position ranges from $82,700.00 to $129,800.00 USD annually. The compensation package includes sign‑on payments, restricted stock units (RSUs), and comprehensive benefits such as health insurance, 401(k) matching, paid time off, and parental leave.

Location: Seattle, WA, USA

Company: Amazon Web Services, Inc.

Job ID: A10378114

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