Front Desk Agent
ARK, Fort Walton Beach, FL, United States
Hotel Front Desk Attendant
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
Responsibilities
Operate hotel switchboard, take calls and provide information and transfer calls
Welcome guests warmly, determine their needs, and manage the registration process.
Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions
Take reservations over the telephone, through emails and in person, including groups
Handle guest check-ins, check-outs, and payment processing with accuracy.
Qualifications
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Availability to work flexible schedules, including weekends and holidays.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Experience in hospitality or customer service is preferred but not required.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
Compensation $14 - $15 hourly About Fairfield by Marriott Inn & Suites Fort Walton Beach Hurlburt Area
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
Responsibilities
Operate hotel switchboard, take calls and provide information and transfer calls
Welcome guests warmly, determine their needs, and manage the registration process.
Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions
Take reservations over the telephone, through emails and in person, including groups
Handle guest check-ins, check-outs, and payment processing with accuracy.
Qualifications
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Availability to work flexible schedules, including weekends and holidays.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Experience in hospitality or customer service is preferred but not required.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
Compensation $14 - $15 hourly About Fairfield by Marriott Inn & Suites Fort Walton Beach Hurlburt Area
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.