Guest Service Administrative Coordinator

Auberge Resorts - - Responsibilities: Assist the concierge team in building, formatting, and finalizing detailed guest itineraries; Ensure all confirmations (dining, transportation, activities, spa, winery visits, etc.) are secured and documented accurately; Track reservation deadlines, cancellation policies, and follow-up requirements; Provide PBX support during peak times, breaks or as operationally required; Answer calls promptly and professionally, directing inquiries accurately