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Audio Visual Technician

Trident Consulting, San Francisco, CA, United States


We’re hiring for a

“Junior AV/ Event Technician”

role in

“San Francisco, CA (Onsite)”

with one of our industry-leading clients. This is a long-term opportunity, with competitive pay, and the team is actively scheduling interviews.

Duration: W2 Contract

Rate: $35 - 40/hour

Responsibilities

Working Hours:

Onsite from Monday to Friday, 9:00 am to 5:00 pm.

Event Support:

Assist the senior team in running live in-office broadcasting events (All Hands, webinars, town halls). Learn to seamlessly switch between audio, video, and graphics operator roles.

Daily AV Operations:

Provide end-to-end support for conference room systems, ensuring the reliable operation of Google Meet, Zoom, and Logitech conferencing equipment.

Hands-on Troubleshooting:

Respond to AV and IT support requests via our Helpdesk system. Handle Tier 1 and Tier 2 troubleshooting for macOS, AV hardware, and peripherals, escalating complex issues when necessary.

Equipment Maintenance:

Assist in operating, maintaining, and setting up live event equipment (LED wall displays, confidence monitors, projectors, PTZ cameras, and presentation clickers).

Inventory & Organization:

Take pride in maintaining meticulously clean and organized tech spaces (AV Booth, storage rooms) and help track AV hardware inventory.

Cross-Functional Collaboration:

Work alongside IT, Facilities, and Workplace Operations to ensure seamless tech experiences for both in-office and hybrid employees.

Requirements Qualifications

Experience:

1–3 years of hands‑on experience in AV support, live event production, or IT helpdesk roles.

Foundational AV Knowledge:

Familiarity with standard audio‑visual equipment (cameras, microphones, displays) and a strong desire to master complex systems like Q‑SYS and AV‑over‑IP.

Conferencing Platforms:

Working knowledge of enterprise video conferencing platforms (Google Meet, Zoom Rooms, or similar).

Tech Savviness:

Basic to intermediate troubleshooting experience with macOS and Apple hardware. Familiarity with ticketing systems (JIRA Service Desk, Zendesk, etc.) is a plus.

Growth Mindset:

A highly organized, eager-to‑learn professional who thrives when collaborating with and learning from senior-level team members.

Customer Service:

Excellent communication skills with a friendly, approachable demeanor when helping end users.

Physical Requirements:

Ability to lift and handle heavy AV equipment (up to 50 lbs) as needed for installations and event setups.

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