AA* - Lab Office Coordinator
AdventHealth, Tampa, FL, United States
Our Promise To You
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule
Full time
Shift
Day (United States of America)
Address
3100 E FLETCHER AVE
City
TAMPA
State
Florida
Postal Code
33613
Job Description
Leads and mentors customer service representatives and transcriptionists, ensuring they meet job requirements. Coordinates and schedules pathology procedures such as FNA, bone marrow, and EBUS. Manages daily requisition audits, resolves issues, and ensures audits are sent to medical records. Coordinates supply orders and ensures specimen center orders are entered weekly. Contacts internal and external customers for follow-up on orders and issues. Provides back‑up coverage to transcription and customer service representatives and runs errands within the hospital. Responds to subpoenas and other requests for information under the direction of the Laboratory Manager. Completes special projects as directed by laboratory leadership. Schedules and coordinates meetings and seminars involving multiple departments. Provides word processing support for typing, scanning, formatting, and output of documents. Tracks testing and supply volumes from clients and reports data to the Outreach Laboratory Manager. Identifies and corrects client account service issues, alerting the manager to potential problems. Performs other duties as assigned.
Knowledge, Skills, and Abilities
Ability to manage/manipulate databases. [Required]
Excellent organizational and communication skills. [Required]
Ability to handle confidential information and materials. [Required]
Ability to multi‑task with minimum supervision. [Required]
Ability to supervise and mentor customer service personnel, transcriptionists and other clerical staff. [Required]
Ability to work autonomously. [Required]
Education
N/A
Field Of Study
N/A
Work Experience
3+ years of client service or transcription experience [Required]
Additional Information
N/A
Licenses And Certifications
N/A
Physical Requirements
Physical Requirements: https://tinyurl.com/23km2677
Pay Range
$18.14 - $29.02
This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.
#J-18808-Ljbffr
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule
Full time
Shift
Day (United States of America)
Address
3100 E FLETCHER AVE
City
TAMPA
State
Florida
Postal Code
33613
Job Description
Leads and mentors customer service representatives and transcriptionists, ensuring they meet job requirements. Coordinates and schedules pathology procedures such as FNA, bone marrow, and EBUS. Manages daily requisition audits, resolves issues, and ensures audits are sent to medical records. Coordinates supply orders and ensures specimen center orders are entered weekly. Contacts internal and external customers for follow-up on orders and issues. Provides back‑up coverage to transcription and customer service representatives and runs errands within the hospital. Responds to subpoenas and other requests for information under the direction of the Laboratory Manager. Completes special projects as directed by laboratory leadership. Schedules and coordinates meetings and seminars involving multiple departments. Provides word processing support for typing, scanning, formatting, and output of documents. Tracks testing and supply volumes from clients and reports data to the Outreach Laboratory Manager. Identifies and corrects client account service issues, alerting the manager to potential problems. Performs other duties as assigned.
Knowledge, Skills, and Abilities
Ability to manage/manipulate databases. [Required]
Excellent organizational and communication skills. [Required]
Ability to handle confidential information and materials. [Required]
Ability to multi‑task with minimum supervision. [Required]
Ability to supervise and mentor customer service personnel, transcriptionists and other clerical staff. [Required]
Ability to work autonomously. [Required]
Education
N/A
Field Of Study
N/A
Work Experience
3+ years of client service or transcription experience [Required]
Additional Information
N/A
Licenses And Certifications
N/A
Physical Requirements
Physical Requirements: https://tinyurl.com/23km2677
Pay Range
$18.14 - $29.02
This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.
#J-18808-Ljbffr