LEAD MED REC TECH (ROI)
U.S. Department of Veterans Affairs, Buffalo, NY, United States
Summary
This position is located in the Health Information Management (HIM) section at the Buffalo VA Medical Center. The MRT (ROI) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party) — by providing copies of the Veteran's PHI — when a signed — written request is received — or upon the Veteran's valid authorization to a third party.
Qualifications
Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
English Language Proficiency: MRTs (ROI) must be proficient in spoken and written English
Experience and Education: Experience
One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records
Six months of the required one year of creditable experience must have provided the knowledge — skills — and abilities (KSAs) needed to perform MRT (ROI) work
OR - Education
An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management — or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g. courses in medical terminology — anatomy and physiology — legal aspects of health care — and introduction to health records)
OR - Experience/Education Combination
Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements
The following experience and educational/training substitutions are appropriate for combining education and creditable experience: Six months of creditable experience that indicates knowledge of medical terminology — privacy and release of information — the health record — and one year above high school with a minimum of six semester hours of health information technology/health information management courses
Six months of creditable experience that indicates knowledge of medical terminology — privacy and release of information — the health record — and successful completion of a course for medical technicians — hospital corpsmen — medical service specialists — or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision
The training program may be substituted on a month for month basis for up to six months of experience provided the training program included courses in anatomy and physiology — and health record techniques and procedures
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: The experience and Knowledge — Skill — Abilities (KSAs) required below must be evident in your resume
Lead Medical Records Technician (Release of Information) GS-0675-07 Experience
Applicants must have one (1) year of creditable experience equivalent to the next lower grade (GS-06) level
Demonstrated Knowledge — Skills — and Abilities: In addition to the experience above — the candidate must demonstrate all of the following KSAs: Ability to work with a team to provide technical guidance — plan — organize — and coordinate activities of release of information to effectively complete job assignments (i.e. — distributing workload — monitoring the status and progress of work — monitoring accuracy of work — and ensuring required timelines are met.) Knowledge of the laws and regulations related to the authorization and disclosure of health information
Ability to effectively communicate — both orally and in writing — to meet program objectives
Ability to prepare reports in various formats and present data to various organizational levels
Ability to provide or coordinate staff development and training
Reference: For more information on this qualification standard — please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-07
The actual grade at which an applicant may be selected for this vacancy is GS-07
Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation — see Duties section for essential job duties of the position
May require standing — lifting — carrying — sitting — stooping — bending — pulling — and pushing
May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment
Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions
The area is adequately lighted — heated — and ventilated
However — the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Duties
Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed — that good working relationships among team members and with management are maintained — and that team priorities and goals — needs — and achievements are coordinated with management
Performs lead functions over MRT (ROI) positions at the GS-4-6 grade levels
Provides guidance and technical direction necessary for accomplishing the work of the unit or team
Serves as work leader — assuring the work assignments of employees in the unit are carried out
Distributes and balances workload and tasks among employees
Assures the timely accomplishment of work assigned to the team
Assures each team member has an integral role in developing the final product or providing the assigned service
Communicates to the team the problem to be solved or program issues under review and coaches the team and/or individual team members in identifying the parameters of a viable solution
Ensures the organization's "vision" is integrated into the team's goals — strategies — activity plans — and work products
Ensures team members participate in both short-term and long-term planning stages of team projects
Continually interacts with team members aimed at building consensus and to serve as negotiator and coach for coordination of team initiatives
Monitors the status and progress of work and makes adjustments in accordance with established priorities
Obtains assistance from the supervisor as needed for major issues or problems that arise
Maintains records of work accomplishments
Checks work in progress to see that supervisor's instructions have been met
Instructs employees in specific tasks and job techniques
Trains team members in the accomplishment of tasks or projects
Maintains current knowledge and answers questions from team members on procedures — policies — and directives
Provides expert advice on specific tasks — procedures — and policies
Makes written instructions — reference materials — and relevant background material available
Obtains needed information on decisions from the supervisor on major issues and problems that arise
Resolves simple informal complaints of employees and refers more serious matters to the supervisor
Makes recommendations to supervisor as requested concerning promotions — reassignments — recognition of performance and personnel needs
Work Schedule: 0800-1630 — Mon - Fri Virtual: This is not a virtual position
Functional Statement #: 13877F Relocation/Recruitment Incentives: Not authorized
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This position is located in the Health Information Management (HIM) section at the Buffalo VA Medical Center. The MRT (ROI) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party) — by providing copies of the Veteran's PHI — when a signed — written request is received — or upon the Veteran's valid authorization to a third party.
Qualifications
Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
English Language Proficiency: MRTs (ROI) must be proficient in spoken and written English
Experience and Education: Experience
One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records
Six months of the required one year of creditable experience must have provided the knowledge — skills — and abilities (KSAs) needed to perform MRT (ROI) work
OR - Education
An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management — or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g. courses in medical terminology — anatomy and physiology — legal aspects of health care — and introduction to health records)
OR - Experience/Education Combination
Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements
The following experience and educational/training substitutions are appropriate for combining education and creditable experience: Six months of creditable experience that indicates knowledge of medical terminology — privacy and release of information — the health record — and one year above high school with a minimum of six semester hours of health information technology/health information management courses
Six months of creditable experience that indicates knowledge of medical terminology — privacy and release of information — the health record — and successful completion of a course for medical technicians — hospital corpsmen — medical service specialists — or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision
The training program may be substituted on a month for month basis for up to six months of experience provided the training program included courses in anatomy and physiology — and health record techniques and procedures
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: The experience and Knowledge — Skill — Abilities (KSAs) required below must be evident in your resume
Lead Medical Records Technician (Release of Information) GS-0675-07 Experience
Applicants must have one (1) year of creditable experience equivalent to the next lower grade (GS-06) level
Demonstrated Knowledge — Skills — and Abilities: In addition to the experience above — the candidate must demonstrate all of the following KSAs: Ability to work with a team to provide technical guidance — plan — organize — and coordinate activities of release of information to effectively complete job assignments (i.e. — distributing workload — monitoring the status and progress of work — monitoring accuracy of work — and ensuring required timelines are met.) Knowledge of the laws and regulations related to the authorization and disclosure of health information
Ability to effectively communicate — both orally and in writing — to meet program objectives
Ability to prepare reports in various formats and present data to various organizational levels
Ability to provide or coordinate staff development and training
Reference: For more information on this qualification standard — please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-07
The actual grade at which an applicant may be selected for this vacancy is GS-07
Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation — see Duties section for essential job duties of the position
May require standing — lifting — carrying — sitting — stooping — bending — pulling — and pushing
May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment
Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions
The area is adequately lighted — heated — and ventilated
However — the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Duties
Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed — that good working relationships among team members and with management are maintained — and that team priorities and goals — needs — and achievements are coordinated with management
Performs lead functions over MRT (ROI) positions at the GS-4-6 grade levels
Provides guidance and technical direction necessary for accomplishing the work of the unit or team
Serves as work leader — assuring the work assignments of employees in the unit are carried out
Distributes and balances workload and tasks among employees
Assures the timely accomplishment of work assigned to the team
Assures each team member has an integral role in developing the final product or providing the assigned service
Communicates to the team the problem to be solved or program issues under review and coaches the team and/or individual team members in identifying the parameters of a viable solution
Ensures the organization's "vision" is integrated into the team's goals — strategies — activity plans — and work products
Ensures team members participate in both short-term and long-term planning stages of team projects
Continually interacts with team members aimed at building consensus and to serve as negotiator and coach for coordination of team initiatives
Monitors the status and progress of work and makes adjustments in accordance with established priorities
Obtains assistance from the supervisor as needed for major issues or problems that arise
Maintains records of work accomplishments
Checks work in progress to see that supervisor's instructions have been met
Instructs employees in specific tasks and job techniques
Trains team members in the accomplishment of tasks or projects
Maintains current knowledge and answers questions from team members on procedures — policies — and directives
Provides expert advice on specific tasks — procedures — and policies
Makes written instructions — reference materials — and relevant background material available
Obtains needed information on decisions from the supervisor on major issues and problems that arise
Resolves simple informal complaints of employees and refers more serious matters to the supervisor
Makes recommendations to supervisor as requested concerning promotions — reassignments — recognition of performance and personnel needs
Work Schedule: 0800-1630 — Mon - Fri Virtual: This is not a virtual position
Functional Statement #: 13877F Relocation/Recruitment Incentives: Not authorized
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