Patient Care Coordinator Radiology - Part Time Days
Community Health Systems, birmingham, al, United States
**Job Summary**
Responsible for reviewing all daily schedules in Outpatient Imaging and contacting patients directly to confirm their appointments when necessary. Ensuring all demographics, required orders, pre-certs, H&Ps and necessary prior images are received and information is entered correctly and completely. Coordinate, maintain and prioritize patient scheduling and ensure that all empty slots on the schedule remain full. Coordinate the scheduling and/or rescheduling of patients as needed. Request/Push imaging via electronic interfaces and upload and/or export prior imaging when needed. Handle a variety of other administrative tasks as needed within the department. Experience with EMR, Cerner, Athena, Powershare, PACS a plus.
**Essential Functions**
+ Coordinates training and onboarding for staff responsible for registration or intake activities across designated departments.
+ Monitors data quality and registration accuracy, identifying trends and contributing to performance improvement initiatives.
+ Reviews registration edits, documentation workflows, and work queues to support timely and accurate resolution of errors.
+ Provides education and updates to staff on workflow changes, system functionality, payer requirements, or regulatory updates.
+ Participates in the development and delivery of routine quality assurance reviews and supports performance audits as needed.
+ Collaborates with department leadership to identify opportunities to enhance efficiency, standardization, and compliance in registration-related processes.
+ Acts as a subject matter resource for registration questions and system navigation, providing on-the-job support to team members.
+ Coordinates with other departments, such as Revenue Cycle, IT, or Clinical Operations, to align registration practices with cross-functional processes.
+ Performs other duties as assigned.
+ Maintains regular and reliable attendance.
+ Complies with all policies and standards.
**Qualifications**
+ Associate Degree in healthcare, business, or a related field preferred
+ 2-4 years of experience in registration, scheduling, or intake within a healthcare environment required
+ Experience in training, auditing, or quality assurance preferred
**Knowledge, Skills and Abilities**
+ Working knowledge of registration workflows, systems, and documentation practices.
+ Strong attention to detail, with a focus on data accuracy and regulatory compliance.
+ Effective communication and facilitation skills for delivering training and process updates.
+ Ability to collaborate with multiple stakeholders and departments.
+ Familiarity with healthcare regulations, payer requirements, and privacy standards.
+ Proficiency in registration software systems and Microsoft Office tools.
+ Ability to manage multiple tasks, prioritize work, and meet deadlines.
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.
Responsible for reviewing all daily schedules in Outpatient Imaging and contacting patients directly to confirm their appointments when necessary. Ensuring all demographics, required orders, pre-certs, H&Ps and necessary prior images are received and information is entered correctly and completely. Coordinate, maintain and prioritize patient scheduling and ensure that all empty slots on the schedule remain full. Coordinate the scheduling and/or rescheduling of patients as needed. Request/Push imaging via electronic interfaces and upload and/or export prior imaging when needed. Handle a variety of other administrative tasks as needed within the department. Experience with EMR, Cerner, Athena, Powershare, PACS a plus.
**Essential Functions**
+ Coordinates training and onboarding for staff responsible for registration or intake activities across designated departments.
+ Monitors data quality and registration accuracy, identifying trends and contributing to performance improvement initiatives.
+ Reviews registration edits, documentation workflows, and work queues to support timely and accurate resolution of errors.
+ Provides education and updates to staff on workflow changes, system functionality, payer requirements, or regulatory updates.
+ Participates in the development and delivery of routine quality assurance reviews and supports performance audits as needed.
+ Collaborates with department leadership to identify opportunities to enhance efficiency, standardization, and compliance in registration-related processes.
+ Acts as a subject matter resource for registration questions and system navigation, providing on-the-job support to team members.
+ Coordinates with other departments, such as Revenue Cycle, IT, or Clinical Operations, to align registration practices with cross-functional processes.
+ Performs other duties as assigned.
+ Maintains regular and reliable attendance.
+ Complies with all policies and standards.
**Qualifications**
+ Associate Degree in healthcare, business, or a related field preferred
+ 2-4 years of experience in registration, scheduling, or intake within a healthcare environment required
+ Experience in training, auditing, or quality assurance preferred
**Knowledge, Skills and Abilities**
+ Working knowledge of registration workflows, systems, and documentation practices.
+ Strong attention to detail, with a focus on data accuracy and regulatory compliance.
+ Effective communication and facilitation skills for delivering training and process updates.
+ Ability to collaborate with multiple stakeholders and departments.
+ Familiarity with healthcare regulations, payer requirements, and privacy standards.
+ Proficiency in registration software systems and Microsoft Office tools.
+ Ability to manage multiple tasks, prioritize work, and meet deadlines.
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.