Human Resources Operations Specialist
Xplor Education, Boston, MA, United States
Role Overview
We are seeking a motivated Human Resources Generalist to support our Payments organization.
This role will serve as a key partner to employees and managers, helping ensure a seamless employee experience through effective onboarding, offboarding, and day-to-day HR support. The ideal candidate brings strong attention to detail, a service-oriented mindset, and the ability to provide thoughtful coaching and guidance on routine employee matters.
Key Responsibilities
Manage and execute onboarding processes to ensure a smooth and engaging new hire experience
Coordinate offboarding activities, including exit processes, documentation, and system updates
Serve as a first point of contact for employee and manager HR inquiries
Provide coaching and guidance to managers on basic employee relations, performance conversations, and HR policies
Support employee lifecycle activities including job changes, promotions, and data updates
Partner with HR Operations and Centers of Excellence to ensure accurate and timely processing of HR transactions
Maintain data integrity across HR systems and ensure compliance with company policies
Assist with HR initiatives, programs, and projects as needed
What Success Looks Like
Delivers a seamless and positive employee experience from hire to exit
Builds trust with managers through practical, solutions-oriented guidance
Maintains high accuracy and compliance in all HR processes
Demonstrates a proactive, team-oriented approach to supporting the Payments organization
Qualifications
10+ years of HR experience, preferably in a generalist or HR operations role
3+ years of Leave Management
Experience with high volume onboarding and offboarding processes
Exposure to employee relations and manager coaching preferred
Strong organizational skills and attention to detail
Ability to handle sensitive information with discretion
Effective communication and interpersonal skills
Experience working with HR systems (e.g., UKG, Workday, or similar) is a plus
Compensation range of $60-110K USD base salary plus discretionary annual bonus opportunity
EEO Statement
We are proud to be an Equal Employment Opportunity employer. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. All information will be kept confidential according to EEO guidelines. Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is required, please contact us via email.
Visa Information
To be considered for employment, you must be legally authorized to work in the country you’re applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
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We are seeking a motivated Human Resources Generalist to support our Payments organization.
This role will serve as a key partner to employees and managers, helping ensure a seamless employee experience through effective onboarding, offboarding, and day-to-day HR support. The ideal candidate brings strong attention to detail, a service-oriented mindset, and the ability to provide thoughtful coaching and guidance on routine employee matters.
Key Responsibilities
Manage and execute onboarding processes to ensure a smooth and engaging new hire experience
Coordinate offboarding activities, including exit processes, documentation, and system updates
Serve as a first point of contact for employee and manager HR inquiries
Provide coaching and guidance to managers on basic employee relations, performance conversations, and HR policies
Support employee lifecycle activities including job changes, promotions, and data updates
Partner with HR Operations and Centers of Excellence to ensure accurate and timely processing of HR transactions
Maintain data integrity across HR systems and ensure compliance with company policies
Assist with HR initiatives, programs, and projects as needed
What Success Looks Like
Delivers a seamless and positive employee experience from hire to exit
Builds trust with managers through practical, solutions-oriented guidance
Maintains high accuracy and compliance in all HR processes
Demonstrates a proactive, team-oriented approach to supporting the Payments organization
Qualifications
10+ years of HR experience, preferably in a generalist or HR operations role
3+ years of Leave Management
Experience with high volume onboarding and offboarding processes
Exposure to employee relations and manager coaching preferred
Strong organizational skills and attention to detail
Ability to handle sensitive information with discretion
Effective communication and interpersonal skills
Experience working with HR systems (e.g., UKG, Workday, or similar) is a plus
Compensation range of $60-110K USD base salary plus discretionary annual bonus opportunity
EEO Statement
We are proud to be an Equal Employment Opportunity employer. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. All information will be kept confidential according to EEO guidelines. Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is required, please contact us via email.
Visa Information
To be considered for employment, you must be legally authorized to work in the country you’re applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
#J-18808-Ljbffr