Patient Service Representative
Tenet Healthcare, El Paso, TX, United States
Overview
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. We offer a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare and dependent flexible spending accounts
Employee Assistance Program, Employee discount program
Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long term care, elder and childcare, auto and home insurance
Note:
Eligibility for benefits may vary by location and is determined by employment status.
Job Summary
A non-exempt medical office position responsible for front office processes in the physician practice.
Responsibilities
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures that affect the job functions; and reporting compliance issues in a timely and appropriate manner.
Greets patients entering the physician practice. Answers office phones, makes appointments, confirms appointments, and reschedules when necessary.
Checks in patients and collects accurate patient demographics, enters data into the electronic system, and verifies insurance.
Assists in checking out patients and assists with referral processing and scheduling.
Collects co-pays and posts charges.
Charge entry and patient balance processing.
Distributes information to patients regarding office policies and procedures.
Explains and enrolls patients in the patient portal.
Qualifications
Education:
High school diploma/GED required with completion of medical office assistant program preferred.
Certification:
Prefer healthcare management/administration certification.
Experience:
Two years of customer service experience, preferably in a medical office setting.
Sign-on bonus is for new hires only.
Organization Description
Providence Medical Partners, within El Paso Physician Network, provides primary and specialty healthcare services you can trust through an experienced team of medical professionals. Our distinguished network of providers offers high quality care with compassion for all ages and always strives to exceed your expectations.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information: E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. We offer a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare and dependent flexible spending accounts
Employee Assistance Program, Employee discount program
Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long term care, elder and childcare, auto and home insurance
Note:
Eligibility for benefits may vary by location and is determined by employment status.
Job Summary
A non-exempt medical office position responsible for front office processes in the physician practice.
Responsibilities
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures that affect the job functions; and reporting compliance issues in a timely and appropriate manner.
Greets patients entering the physician practice. Answers office phones, makes appointments, confirms appointments, and reschedules when necessary.
Checks in patients and collects accurate patient demographics, enters data into the electronic system, and verifies insurance.
Assists in checking out patients and assists with referral processing and scheduling.
Collects co-pays and posts charges.
Charge entry and patient balance processing.
Distributes information to patients regarding office policies and procedures.
Explains and enrolls patients in the patient portal.
Qualifications
Education:
High school diploma/GED required with completion of medical office assistant program preferred.
Certification:
Prefer healthcare management/administration certification.
Experience:
Two years of customer service experience, preferably in a medical office setting.
Sign-on bonus is for new hires only.
Organization Description
Providence Medical Partners, within El Paso Physician Network, provides primary and specialty healthcare services you can trust through an experienced team of medical professionals. Our distinguished network of providers offers high quality care with compassion for all ages and always strives to exceed your expectations.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information: E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
#J-18808-Ljbffr