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Entry Level Customer Service Assistant

Entertainment Travel Associates, Tampa, FL, United States


Job Description

Position Overview
The Entry Level Customer Service Assistant provides support by handling customer inquiries and ensuring a positive customer experience.

Key Responsibilities

Respond to customer inquiries via phone, email, or in person

Assist with orders, returns, and general service requests

Provide accurate information about products or services

Document customer interactions and updates

Escalate issues when necessary

Maintain a professional and helpful demeanor

Qualifications

Strong verbal and written communication skills

Customer-focused mindset

Basic computer and data entry skills

Ability to learn quickly and follow instructions

Attention to detail

Reliable and team-oriented

Additional Information

Competitive salary package

Growth opportunities within a supportive and expanding organization

Skill development in sales, communication, and client relations

Collaborative and professional work environment

Full-time job position with consistent schedule

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