Community Manager - HOA Condominium Communities - Property Manager
Spectrum Association Management, Chandler, AZ, United States
Spectrum Association Management is starting a new division focused on condominiums and are calling it Kiwi Condo Management. KIWI Condos is seeking an experienced and proactive candidate to join our team. In this role you will oversee all aspects of condominium community management, ensuring exceptional service delivery and operational efficiency. You will serve as the primary liaison between the Board of Directors, residents, and vendors, ensuring smooth day‑to‑day operations for up to six condominium buildings. You will work out of the local Chandler office. This position requires strong leadership, financial acumen, and a customer‑focused approach to maintaining high‑quality living environments for condominium communities.
Candidate Requirements
8 to 10 years of professional experience in roles requiring proactive effort and decisions.
Skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgeting, financials, legal matters, and vendor management.
We can train you on HOA management.
Our Culture
We believe a vibrant culture is based on trust. We are looking for positive and motivated humans who can help us reimagine a vibrant work environment focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… we hire a work family.
What Is a Community Manager?
Put simply, the community manager position is the face of our organization! It is a very multi‑faceted role where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of condominiums—all while maintaining a positive attitude.
Day‑to‑Day Responsibilities
Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage direct reports within the community.
Manage daily, weekly, and monthly tasks for your associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including bidding and project management.
Consult with other departments in support of your communities.
Risk management, insurance, and litigation support.
Prepare budgets and manage the finances of the associations.
Must be available for after‑hour phone calls and emergencies.
Plus, additional tasks as necessary.
What It Takes to Be a Great Community Manager
You must have a customer‑centric positive attitude, extreme ownership of tasks, be a team player, coachable, highly organized, accountable, and a fantastic multi‑tasker. Your goals should match our culture and fit with our team.
Skills Needed for Condominium Management
Approximately ten (8+) years of solid work experience.
Experience working with condos in HOA or as a Property Manager is a plus but not required; training will be provided.
Ability to attend or run evening meetings.
High‑level organizational skills in a fast‑paced environment.
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
Ability to learn other business computer systems.
Strong customer‑friendly and informative communication skills.
Some experience with financial statements and budgets.
Comfortable with public speaking in small and large meetings.
Great conflict management skills in stressful situations.
Experience gathering bids for large projects and managing those projects.
Training Program
You will be assigned a mentor to help guide you on the job.
You will be part of a tribe of community managers with varying levels of experience.
You will complete a unique in‑house, web‑based learning academy.
You will be apprised of changes in the laws and other seasonal topics throughout the year.
About Spectrum Association Management
We are a dynamic and exciting team of great people with a mission to continuously provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowner’s associations in Texas and Arizona. Our highly engaged culture drives who we are. We have been honored with the Best Places to Work award consecutively since 2007, showing we truly value our employees first! Our team enjoys an empowering work schedule, full benefits offering, generous PTO, a voice to make change, and opportunities to create good in your community. We are only looking for professionals interested in joining and being part of a work family. Everyone’s contributions are important for success.
Employee Satisfaction
93% of employees believe in the company leadership and future success of the organization.
96% of employees are proud to work here and love their coworkers.
Highlighted Benefits
Recognized as Best Places to Work consecutively since 2008.
Hybrid Empowerment Plan – For the first year you will work out of our local Chandler office. After the first year, you may transition to a hybrid model, working both in‑office and remotely as determined by your manager.
Fastest Growing Company – Fast Track 50 in 2020.
Work/Life balance.
5 weeks of paid time off.
40 paid hours per year for community service activities.
11 annual paid holidays.
Paid training – Internal Learning and Development Management System.
Full suite of benefits including medical, dental, vision, STD/LTD, life/AD&D, and a 401(k) program.
Free in‑house medical clinic (virtual appointments for other offices).
Phone and mileage reimbursement.
Well‑structured career track plan with a 6‑month review.
Annual salary TBD – depending on experience working with condominiums.
1850 E. Northrop Blvd., Chandler, AZ 85286.
For more information about Spectrum Association Management, visit our website at https://orangeboxent.com/careers/ (this link includes all our brands and additional information when you scroll down).
Spectrum Association Management is an Equal Opportunity Employer.
#J-18808-Ljbffr
Candidate Requirements
8 to 10 years of professional experience in roles requiring proactive effort and decisions.
Skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgeting, financials, legal matters, and vendor management.
We can train you on HOA management.
Our Culture
We believe a vibrant culture is based on trust. We are looking for positive and motivated humans who can help us reimagine a vibrant work environment focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… we hire a work family.
What Is a Community Manager?
Put simply, the community manager position is the face of our organization! It is a very multi‑faceted role where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of condominiums—all while maintaining a positive attitude.
Day‑to‑Day Responsibilities
Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage direct reports within the community.
Manage daily, weekly, and monthly tasks for your associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including bidding and project management.
Consult with other departments in support of your communities.
Risk management, insurance, and litigation support.
Prepare budgets and manage the finances of the associations.
Must be available for after‑hour phone calls and emergencies.
Plus, additional tasks as necessary.
What It Takes to Be a Great Community Manager
You must have a customer‑centric positive attitude, extreme ownership of tasks, be a team player, coachable, highly organized, accountable, and a fantastic multi‑tasker. Your goals should match our culture and fit with our team.
Skills Needed for Condominium Management
Approximately ten (8+) years of solid work experience.
Experience working with condos in HOA or as a Property Manager is a plus but not required; training will be provided.
Ability to attend or run evening meetings.
High‑level organizational skills in a fast‑paced environment.
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
Ability to learn other business computer systems.
Strong customer‑friendly and informative communication skills.
Some experience with financial statements and budgets.
Comfortable with public speaking in small and large meetings.
Great conflict management skills in stressful situations.
Experience gathering bids for large projects and managing those projects.
Training Program
You will be assigned a mentor to help guide you on the job.
You will be part of a tribe of community managers with varying levels of experience.
You will complete a unique in‑house, web‑based learning academy.
You will be apprised of changes in the laws and other seasonal topics throughout the year.
About Spectrum Association Management
We are a dynamic and exciting team of great people with a mission to continuously provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowner’s associations in Texas and Arizona. Our highly engaged culture drives who we are. We have been honored with the Best Places to Work award consecutively since 2007, showing we truly value our employees first! Our team enjoys an empowering work schedule, full benefits offering, generous PTO, a voice to make change, and opportunities to create good in your community. We are only looking for professionals interested in joining and being part of a work family. Everyone’s contributions are important for success.
Employee Satisfaction
93% of employees believe in the company leadership and future success of the organization.
96% of employees are proud to work here and love their coworkers.
Highlighted Benefits
Recognized as Best Places to Work consecutively since 2008.
Hybrid Empowerment Plan – For the first year you will work out of our local Chandler office. After the first year, you may transition to a hybrid model, working both in‑office and remotely as determined by your manager.
Fastest Growing Company – Fast Track 50 in 2020.
Work/Life balance.
5 weeks of paid time off.
40 paid hours per year for community service activities.
11 annual paid holidays.
Paid training – Internal Learning and Development Management System.
Full suite of benefits including medical, dental, vision, STD/LTD, life/AD&D, and a 401(k) program.
Free in‑house medical clinic (virtual appointments for other offices).
Phone and mileage reimbursement.
Well‑structured career track plan with a 6‑month review.
Annual salary TBD – depending on experience working with condominiums.
1850 E. Northrop Blvd., Chandler, AZ 85286.
For more information about Spectrum Association Management, visit our website at https://orangeboxent.com/careers/ (this link includes all our brands and additional information when you scroll down).
Spectrum Association Management is an Equal Opportunity Employer.
#J-18808-Ljbffr