Health Insurance Specialist
Addison Group, Phoenix, AZ, United States
Job Title: Insurance AR Follow-Up Specialist (Contract-to-Hire)
Location (city, state): Phoenix, AZ
Compensation: $18.50–$24/hour (based on experience)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Work Schedule:
Monday through Friday, 8-hour shift (start times available at 6:00 AM, 7:00 AM, or 8:00 AM – consistent schedule required)
About Our Client:
Addison Group is partnering with our client, a growing healthcare organization specializing in vision care services, to hire multiple AR Follow-Up Specialists. This organization provides comprehensive eye care services and supports patients through advanced treatment options and strong operational infrastructure.
Job Description:
Our client is seeking experienced AR professionals to manage insurance follow-up and denial resolution. This role focuses on reviewing unpaid claims, identifying root causes, and working directly with insurance carriers to secure reimbursement. Candidates should be comfortable handling a consistent workload and navigating both payer portals and phone-based follow-up.
Qualifications:
Minimum 1.5 years of experience in insurance AR follow-up
Experience working with both commercial and government insurance plans, including Arizona-based plans (e.g., AHCCCS)
Ability to manage high daily volumes (40+ accounts per day)
Understanding of EOBs, UB-04, and CMS-1500 claim forms
Experience with denial resolution and appeals processes
Familiarity with NextGen EMR is preferred
Stable work history with minimal employment gaps
Key Responsibilities:
Review and follow up on unpaid or denied claims using payer portals and outbound calls
Investigate reasons for non-payment and take appropriate action to resolve claims
Submit appeals and supporting documentation when necessary
Track and identify denial trends to support process improvements
Maintain a daily workload of approximately 45–55 accounts
Accurately document all follow-up activity within the system
Contract-to-hire opportunity with long-term potential
Comprehensive benefits package upon permanent hire, including healthcare and retirement options
Paid holidays and PTO eligibility
Employee-focused culture with team events and engagement activities
Discounts and perks related to vision care services
About Addison Group:
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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Location (city, state): Phoenix, AZ
Compensation: $18.50–$24/hour (based on experience)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Work Schedule:
Monday through Friday, 8-hour shift (start times available at 6:00 AM, 7:00 AM, or 8:00 AM – consistent schedule required)
About Our Client:
Addison Group is partnering with our client, a growing healthcare organization specializing in vision care services, to hire multiple AR Follow-Up Specialists. This organization provides comprehensive eye care services and supports patients through advanced treatment options and strong operational infrastructure.
Job Description:
Our client is seeking experienced AR professionals to manage insurance follow-up and denial resolution. This role focuses on reviewing unpaid claims, identifying root causes, and working directly with insurance carriers to secure reimbursement. Candidates should be comfortable handling a consistent workload and navigating both payer portals and phone-based follow-up.
Qualifications:
Minimum 1.5 years of experience in insurance AR follow-up
Experience working with both commercial and government insurance plans, including Arizona-based plans (e.g., AHCCCS)
Ability to manage high daily volumes (40+ accounts per day)
Understanding of EOBs, UB-04, and CMS-1500 claim forms
Experience with denial resolution and appeals processes
Familiarity with NextGen EMR is preferred
Stable work history with minimal employment gaps
Key Responsibilities:
Review and follow up on unpaid or denied claims using payer portals and outbound calls
Investigate reasons for non-payment and take appropriate action to resolve claims
Submit appeals and supporting documentation when necessary
Track and identify denial trends to support process improvements
Maintain a daily workload of approximately 45–55 accounts
Accurately document all follow-up activity within the system
Contract-to-hire opportunity with long-term potential
Comprehensive benefits package upon permanent hire, including healthcare and retirement options
Paid holidays and PTO eligibility
Employee-focused culture with team events and engagement activities
Discounts and perks related to vision care services
About Addison Group:
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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