Compliance Monitoring Coordinator
NC Department of Health and Human Services, Raleigh, NC, United States
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Agency
Dept of Health and Human Services
Division
Health Benefits
Job Classification Title
Administrative Specialist I (S)
Position Number
60091497
Grade
NC08
Description Of Work
The Compliance Monitoring Coordinator performs a variety of administrative duties in support of the Compliance Monitoring Team. This position handles confidential information and maintains professionalism. The majority of time is allocated to tasks that involve calendar and meeting management, tracking and documentation of issues, and special projects analyzing various compliance matters. Work requires the ability to interpret and communicate information to meet specific needs of staff and external parties. The range of duties includes, but is not limited to, verifying data, report writing, summarizing and reconciling information or financial data, records management, data collection and analysis, research, or inventory of information/data.
Performs research, data collection and analysis of information, and report writing.
Utilizes, reconciles, and manipulates data from different internal and external software systems.
Applies an in-depth knowledge of a variety of complex processes and procedures.
Recognizes, defines and resolves non-standard problems using operating procedures, practices and established precedents.
Anticipates problems and independently resolves issues and/or develops recommendations for management resolution.
Serves as a resource for others in resolving unprecedented, non-standard issues and problems.
Answers inquiries and advises others regarding processes, services, and operations as applied to non-standard situations.
Communicates expectations to other employees, which may include formal/informal training.
Communicates on a routine basis with internal and external DHB partners including the State Auditor's Office, OIG auditors, CMS, contractors and DHB staff.
Independently compiles, analyzes, assimilates, and composes information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge.
Composes written communications with guidance using standard formats.
Knowledge, Skills And Abilities / Management Preferences
Salary Range
$39,244 - $68,679
Recruitment Range
$39,244 - $48,000
Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours.
Candidates meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The KSAs/Management Preferences are not required. Applicants who possess the following skills are preferred:
Demonstrates comprehensive knowledge of program services, policies, procedures, and information systems to accurately process, manage, and communicate information.
Applies knowledge effectively in performing administrative tasks, including interpreting and explaining policies and procedures to clients, customers, and staff.
Compiles, organizes, and analyzes both electronic and printed data, utilizing strong data management skills including collection, storage, and interpretation.
Utilizes office equipment and relevant technology, including software and information systems, to efficiently support organizational operations.
Identifies issues, evaluates options, and develops effective solutions while clearly communicating information and ideas both verbally and in writing, adapting messaging to suit different audiences.
Physical Requirements
Standing, Walking, Fingering, Talking, Hearing, Repetitive movements
Posting Details
Posting closes at 11:59 p.m. the night before the closing date. Position is funded in part through federal funds.
About The NC Division Of Health Benefits
The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. DHB has a budget over $27 billion in state and federal funds per fiscal year and reimburses more than 108,000 enrolled providers for delivering covered services to 3.1 million beneficiaries.
Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy. We are committed to reasonable accommodation at any time during the hiring process or while on the job. For more information: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on qualifications, internal equity, and budgetary considerations.
In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
Information should be provided in the appropriate areas, including Education, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application.
If multiple applications are submitted for a single posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM the night before the closing date.
Applicants may be subject to a criminal background check. Positions of Trust require a criminal background check.
Due to the volume of applications, status information is not provided by phone. To check status, log in to your account. Applications are reviewed after the closing date and the hiring process may take several weeks.
Degrees must be from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.
For a list of organizations that perform credential evaluation, visit the NACES membership website.
Minimum Education And Experience
High school diploma or GED and two years of related administrative experience, or an equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and provides a work environment free from discrimination, harassment, or retaliation. Reasonable accommodation is provided for applicants and employees with disabilities, pregnancy-related conditions, and for religious beliefs, observances, and practices.
Contact Information
Talent Acquisition, email: talentacquisition@dhhs.nc.gov
#J-18808-Ljbffr
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Agency
Dept of Health and Human Services
Division
Health Benefits
Job Classification Title
Administrative Specialist I (S)
Position Number
60091497
Grade
NC08
Description Of Work
The Compliance Monitoring Coordinator performs a variety of administrative duties in support of the Compliance Monitoring Team. This position handles confidential information and maintains professionalism. The majority of time is allocated to tasks that involve calendar and meeting management, tracking and documentation of issues, and special projects analyzing various compliance matters. Work requires the ability to interpret and communicate information to meet specific needs of staff and external parties. The range of duties includes, but is not limited to, verifying data, report writing, summarizing and reconciling information or financial data, records management, data collection and analysis, research, or inventory of information/data.
Performs research, data collection and analysis of information, and report writing.
Utilizes, reconciles, and manipulates data from different internal and external software systems.
Applies an in-depth knowledge of a variety of complex processes and procedures.
Recognizes, defines and resolves non-standard problems using operating procedures, practices and established precedents.
Anticipates problems and independently resolves issues and/or develops recommendations for management resolution.
Serves as a resource for others in resolving unprecedented, non-standard issues and problems.
Answers inquiries and advises others regarding processes, services, and operations as applied to non-standard situations.
Communicates expectations to other employees, which may include formal/informal training.
Communicates on a routine basis with internal and external DHB partners including the State Auditor's Office, OIG auditors, CMS, contractors and DHB staff.
Independently compiles, analyzes, assimilates, and composes information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge.
Composes written communications with guidance using standard formats.
Knowledge, Skills And Abilities / Management Preferences
Salary Range
$39,244 - $68,679
Recruitment Range
$39,244 - $48,000
Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours.
Candidates meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The KSAs/Management Preferences are not required. Applicants who possess the following skills are preferred:
Demonstrates comprehensive knowledge of program services, policies, procedures, and information systems to accurately process, manage, and communicate information.
Applies knowledge effectively in performing administrative tasks, including interpreting and explaining policies and procedures to clients, customers, and staff.
Compiles, organizes, and analyzes both electronic and printed data, utilizing strong data management skills including collection, storage, and interpretation.
Utilizes office equipment and relevant technology, including software and information systems, to efficiently support organizational operations.
Identifies issues, evaluates options, and develops effective solutions while clearly communicating information and ideas both verbally and in writing, adapting messaging to suit different audiences.
Physical Requirements
Standing, Walking, Fingering, Talking, Hearing, Repetitive movements
Posting Details
Posting closes at 11:59 p.m. the night before the closing date. Position is funded in part through federal funds.
About The NC Division Of Health Benefits
The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. DHB has a budget over $27 billion in state and federal funds per fiscal year and reimburses more than 108,000 enrolled providers for delivering covered services to 3.1 million beneficiaries.
Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy. We are committed to reasonable accommodation at any time during the hiring process or while on the job. For more information: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on qualifications, internal equity, and budgetary considerations.
In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
Information should be provided in the appropriate areas, including Education, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application.
If multiple applications are submitted for a single posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM the night before the closing date.
Applicants may be subject to a criminal background check. Positions of Trust require a criminal background check.
Due to the volume of applications, status information is not provided by phone. To check status, log in to your account. Applications are reviewed after the closing date and the hiring process may take several weeks.
Degrees must be from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.
For a list of organizations that perform credential evaluation, visit the NACES membership website.
Minimum Education And Experience
High school diploma or GED and two years of related administrative experience, or an equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and provides a work environment free from discrimination, harassment, or retaliation. Reasonable accommodation is provided for applicants and employees with disabilities, pregnancy-related conditions, and for religious beliefs, observances, and practices.
Contact Information
Talent Acquisition, email: talentacquisition@dhhs.nc.gov
#J-18808-Ljbffr