Operations Manager
Chick-fil-A Hueytown, Birmingham, AL, United States
Chick-fil-A is recognized for its commitment to excellent customer service, high-quality food, and fostering community connections. Known for its "second-mile service," Chick-fil-A prioritizes creating a welcoming atmosphere for guests and staff alike. Chick-fil-A Hueytown focuses on developing team members, providing opportunities for leadership growth and skills development. The company values teamwork, integrity, and a dedication to serving others in the Hueytown community.
Role Description
Chick-fil-A Hueytown is hiring an Operations Manager. We're not looking for someone to maintain something — we're looking for someone to help build it.
The Operator isn't looking for a proxy who can hold the line — he's looking for a partner who can set the standard and raise it.
What you'd own
Front-of-house and back-of-house execution from open through close. Shift leadership and real-time coaching during peak. Food safety — a passing score is the floor, not the goal. The systems that let a large team run consistently whether you're on the floor or not. Development of the Team Leaders and Managers who run shifts under you. Food cost, labor, and waste — monitored in real time, with solutions, not just reports.
You'd partner closely with a peer leader who owns people and culture. Two lanes, clearly defined, both essential.
What we're looking for
2+ years leading at a Manager or equivalent level in CFA or a high-volume QSR
Proven experience running kitchen and FOH during a real rush — not in theory
A track record of building or improving a system, not just inheriting one
People you've developed who went on to lead
Availability for early-morning opens and weekends
Free-standing unit experience and launch-phase experience are pluses
Who actually thrives here
We hire on character first. Humble, hungry, and smart with people. Coachable the same shift, not next quarter. You take it personally when a shift doesn\'t run right. You hold yourself to a standard before anyone hands you one. You're energized by solving a real operational problem on the floor, not by abstract strategy sessions.
Our operating framework is built on five values: Purpose Driven, Professional, Personal, Playful, Productive. The Operations Manager doesn't just understand them. They carry them onto the floor every day.
What the path looks like
This role is designed to grow with the right person. Expanded scope as the store matures. Advancement paths into Director-level roles with real authority. This isn't a stepping stone we tolerate — it's a seat we're investing in.
If you've been waiting for a build rather than a maintenance job, this is it.
#J-18808-Ljbffr
Role Description
Chick-fil-A Hueytown is hiring an Operations Manager. We're not looking for someone to maintain something — we're looking for someone to help build it.
The Operator isn't looking for a proxy who can hold the line — he's looking for a partner who can set the standard and raise it.
What you'd own
Front-of-house and back-of-house execution from open through close. Shift leadership and real-time coaching during peak. Food safety — a passing score is the floor, not the goal. The systems that let a large team run consistently whether you're on the floor or not. Development of the Team Leaders and Managers who run shifts under you. Food cost, labor, and waste — monitored in real time, with solutions, not just reports.
You'd partner closely with a peer leader who owns people and culture. Two lanes, clearly defined, both essential.
What we're looking for
2+ years leading at a Manager or equivalent level in CFA or a high-volume QSR
Proven experience running kitchen and FOH during a real rush — not in theory
A track record of building or improving a system, not just inheriting one
People you've developed who went on to lead
Availability for early-morning opens and weekends
Free-standing unit experience and launch-phase experience are pluses
Who actually thrives here
We hire on character first. Humble, hungry, and smart with people. Coachable the same shift, not next quarter. You take it personally when a shift doesn\'t run right. You hold yourself to a standard before anyone hands you one. You're energized by solving a real operational problem on the floor, not by abstract strategy sessions.
Our operating framework is built on five values: Purpose Driven, Professional, Personal, Playful, Productive. The Operations Manager doesn't just understand them. They carry them onto the floor every day.
What the path looks like
This role is designed to grow with the right person. Expanded scope as the store matures. Advancement paths into Director-level roles with real authority. This isn't a stepping stone we tolerate — it's a seat we're investing in.
If you've been waiting for a build rather than a maintenance job, this is it.
#J-18808-Ljbffr