Plastic Surgery front office coordinator
Gallas Plastic Surgery, Katy, TX, United States
Overview
Our well established Katy area Plastic Surgery practice is seeking an experienced, mature Front Office Coordinator 3 days per week. Monday, Wednesday, Friday 8:30am-5pm
Responsibilities
Greet patients and provide excellent customer service during check-in and check-out
Inventory management for office supplies, cosmetic and injectable products
Ensure excellent customer service through fast and accurate processing of phone and email inquiries. Collect all relevant information related to scheduling of the appointment and entering information in computer. Prepare charts.
Obtain updated medical history and other necessary paperwork from new and established patients
Post and collect payments
Issue and redeem rebates and rewards
Learn and share knowledge of med spa and surgical services with clients to assist in cross selling
Other duties and special projects as assigned
Education, Experience & Skills
Minimum High School Diploma
Minimum 2 years of experience in plastic surgery, dermatology or med spa
Spanish speaking is a plus, but not required
Working knowledge of medical and cosmetic terminology and HIPAA regulations
Team-oriented and works collaboratively with all levels of personnel to achieve team goals
Excellent computer skills and proficiency in Microsoft software
Nextech experience, a plus but not required
Self-directed and able to work independently
Friendly and courteous with excellent communication and customer service skills at all times
Uses consistent good judgment and discretion
Ability to read, understand, and follow oral and written instruction
Ability to multitask in a fast-paced environment
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Our well established Katy area Plastic Surgery practice is seeking an experienced, mature Front Office Coordinator 3 days per week. Monday, Wednesday, Friday 8:30am-5pm
Responsibilities
Greet patients and provide excellent customer service during check-in and check-out
Inventory management for office supplies, cosmetic and injectable products
Ensure excellent customer service through fast and accurate processing of phone and email inquiries. Collect all relevant information related to scheduling of the appointment and entering information in computer. Prepare charts.
Obtain updated medical history and other necessary paperwork from new and established patients
Post and collect payments
Issue and redeem rebates and rewards
Learn and share knowledge of med spa and surgical services with clients to assist in cross selling
Other duties and special projects as assigned
Education, Experience & Skills
Minimum High School Diploma
Minimum 2 years of experience in plastic surgery, dermatology or med spa
Spanish speaking is a plus, but not required
Working knowledge of medical and cosmetic terminology and HIPAA regulations
Team-oriented and works collaboratively with all levels of personnel to achieve team goals
Excellent computer skills and proficiency in Microsoft software
Nextech experience, a plus but not required
Self-directed and able to work independently
Friendly and courteous with excellent communication and customer service skills at all times
Uses consistent good judgment and discretion
Ability to read, understand, and follow oral and written instruction
Ability to multitask in a fast-paced environment
#J-18808-Ljbffr