Patient Coordinator - Part Time
Avance Care, Cary, NC, United States
Discover a rewarding career path with
Avance Care
— where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the
Triangle
(Raleigh-Durham-Chapel Hill), the
Charlotte
Region, and
Wilmington , NC — and we’re looking for passionate individuals to grow with us.
As one of North Carolina’s largest independent primary care networks, we’re redefining healthcare by delivering
comprehensive, compassionate services
that support the physical, mental, and emotional well‑being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you’ll be the first point of contact for our patients — creating a warm, welcoming environment and ensuring a smooth, supportive experience from check‑in to check‑out.
Job Summary
This is a part-time role involving weekday shifts and a rotating weekend schedule.
The clinic operates in a busy, fast‑paced environment, and we seek candidates who thrive under such conditions.
Responsibilities
Meet, greet, and assist patients promptly, efficiently, and in a professional manner.
Set up new patients and update current patients’ information in the EMR system.
Schedule and reschedule appointments, and coordinate walk‑in patients.
Answer phone calls promptly and relay messages when necessary.
Maintain the front desk and reception area in an organized, orderly fashion.
Collect copayments, deductibles, and co‑insurances.
Process referrals and provide complete and accurate referral information to our patients.
Balance the cash register and ensure all credit payments are accurate.
Explain fees, services, and policies.
Candidates should preferably bring a related degree and at least one year of Medical Front Desk experience.
Other Priorities
Strong verbal and written communication.
Ability to maintain confidentiality and integrity.
Growth mindset.
Flexibility and resilience.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
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Avance Care
— where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the
Triangle
(Raleigh-Durham-Chapel Hill), the
Charlotte
Region, and
Wilmington , NC — and we’re looking for passionate individuals to grow with us.
As one of North Carolina’s largest independent primary care networks, we’re redefining healthcare by delivering
comprehensive, compassionate services
that support the physical, mental, and emotional well‑being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you’ll be the first point of contact for our patients — creating a warm, welcoming environment and ensuring a smooth, supportive experience from check‑in to check‑out.
Job Summary
This is a part-time role involving weekday shifts and a rotating weekend schedule.
The clinic operates in a busy, fast‑paced environment, and we seek candidates who thrive under such conditions.
Responsibilities
Meet, greet, and assist patients promptly, efficiently, and in a professional manner.
Set up new patients and update current patients’ information in the EMR system.
Schedule and reschedule appointments, and coordinate walk‑in patients.
Answer phone calls promptly and relay messages when necessary.
Maintain the front desk and reception area in an organized, orderly fashion.
Collect copayments, deductibles, and co‑insurances.
Process referrals and provide complete and accurate referral information to our patients.
Balance the cash register and ensure all credit payments are accurate.
Explain fees, services, and policies.
Candidates should preferably bring a related degree and at least one year of Medical Front Desk experience.
Other Priorities
Strong verbal and written communication.
Ability to maintain confidentiality and integrity.
Growth mindset.
Flexibility and resilience.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
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