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Operations Analyst

TEKsystems, Memphis, TN, United States


Job Description
Operations Associate – New Accounts (Entry Level)

Our client is expanding its Operations organization to support a growing volume of Financial Advisor (FA) onboardings. This role plays a critical part in ensuring a smooth and efficient new account opening experience for incoming Financial Advisors and Branch Associates. The Operations Associate will assist with new account openings, ensure compliance with regulatory requirements, and deliver white‑glove service through email, Microsoft Teams, and phone interactions. This is an excellent entry‑level opportunity for individuals interested in financial services operations and client support.

Key Responsibilities

Develop a working knowledge of company policies, procedures, and regulatory compliance requirements related to new account openings

Assist Financial Advisors and Branch Associates with the new account opening process, ensuring accuracy and compliance

Maintain and build process and technical skills needed to support new account planning activities

Provide white‑glove service by responding to inquiries, questions, and information requests via email, Teams, and phone

Manage and assist with escalated cases by following standard operating procedures and engaging appropriate internal departments

Provide updates on product offerings and support standard branch operational functions as needed

Required Skills & Competencies

Operations

Customer Service & Client Support

Compliance & Risk Awareness

Operations Analysis

Strong attention to detail and communication skills

Job Type & Location
This is a Contract position based out of Memphis, TN.

Pay And Benefits
The pay range for this position is $26.44 - $26.44/hr.

Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefitsEmployee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type
This is a hybrid position in Memphis, TN.

Application Deadline
This position is anticipated to close on Apr 30, 2026.

Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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