Project/Program Manager I
TEKsystems, Austin, TX, United States
Role 1: Scrum Master & Technical Writer
Serve as Scrum Master facilitating sprint planning, stand‑ups, retrospectives, and backlog grooming across cross‑functional teams.
Own prioritization and management of the product backlog in partnership with technical and business stakeholders.
Produce and maintain high‑quality technical documentation, user guides, and release notes for the Live in 45 toolkit, ensuring content is clear, current, and accessible to both internal teams and external partners.
Lead program management for various initiatives across the organization to increase operational efficiency.
Own reporting and consolidation of program efforts to senior leadership, including internal updates and narratives suitable for external blogs and marketing use.
Role 2: Program Coordinator
Coordinate the end‑to‑end pipeline of partner engagements, including pipeline review calls, nomination reviews, onsite enablement event coordination, and status reporting across multiple systems and stakeholder groups.
Own and drive the operational backlog, including triaging, prioritizing, and resolving outstanding operational items to bring processes to a current and sustainable state.
Audit, refine, and maintain internal knowledge resources (wikis, content, runbooks) to ensure accuracy, consistency, and usability for the broader team.
Provide direct program coordination support to pillar leads, managing cross‑functional dependencies, tracking deliverables, and ensuring timely execution against milestones.
Manage new operational processes and drive alignment across systems; consolidate ProServe Quick opportunity reporting so leadership has accurate and timely program visibility.
Support reporting on progress toward key 2026 targets.
Candidate Requirements
Hard Skills (Must Have)
Backlog tool proficiency
Operational Excellence in processes and flows
Nice to Have
Agile practitioner (SAFE)
Business process consultant
CSM
Qualifications
2+ years of experience in program coordination, operations, or project management, preferably in a technology or consulting environment.
Strong organizational skills with the ability to manage multiple workstreams, stakeholders, and reporting cadences simultaneously.
Experience with knowledge management, content curation, and process documentation.
Proficiency in consolidating data across systems and producing clear, executive‑ready reports.
Comfort working in a fast‑paced, ambiguous environment with shifting priorities.
Job Type & Location
Contract position based out of Austin, TX. Hybrid work.
Pay & Benefits
Pay range: $40.00 – $40.00 per hour.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline
Position anticipated to close on Apr 24, 2026.
Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Serve as Scrum Master facilitating sprint planning, stand‑ups, retrospectives, and backlog grooming across cross‑functional teams.
Own prioritization and management of the product backlog in partnership with technical and business stakeholders.
Produce and maintain high‑quality technical documentation, user guides, and release notes for the Live in 45 toolkit, ensuring content is clear, current, and accessible to both internal teams and external partners.
Lead program management for various initiatives across the organization to increase operational efficiency.
Own reporting and consolidation of program efforts to senior leadership, including internal updates and narratives suitable for external blogs and marketing use.
Role 2: Program Coordinator
Coordinate the end‑to‑end pipeline of partner engagements, including pipeline review calls, nomination reviews, onsite enablement event coordination, and status reporting across multiple systems and stakeholder groups.
Own and drive the operational backlog, including triaging, prioritizing, and resolving outstanding operational items to bring processes to a current and sustainable state.
Audit, refine, and maintain internal knowledge resources (wikis, content, runbooks) to ensure accuracy, consistency, and usability for the broader team.
Provide direct program coordination support to pillar leads, managing cross‑functional dependencies, tracking deliverables, and ensuring timely execution against milestones.
Manage new operational processes and drive alignment across systems; consolidate ProServe Quick opportunity reporting so leadership has accurate and timely program visibility.
Support reporting on progress toward key 2026 targets.
Candidate Requirements
Hard Skills (Must Have)
Backlog tool proficiency
Operational Excellence in processes and flows
Nice to Have
Agile practitioner (SAFE)
Business process consultant
CSM
Qualifications
2+ years of experience in program coordination, operations, or project management, preferably in a technology or consulting environment.
Strong organizational skills with the ability to manage multiple workstreams, stakeholders, and reporting cadences simultaneously.
Experience with knowledge management, content curation, and process documentation.
Proficiency in consolidating data across systems and producing clear, executive‑ready reports.
Comfort working in a fast‑paced, ambiguous environment with shifting priorities.
Job Type & Location
Contract position based out of Austin, TX. Hybrid work.
Pay & Benefits
Pay range: $40.00 – $40.00 per hour.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline
Position anticipated to close on Apr 24, 2026.
Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr