Accounting Representative III 4P/612
4P Consulting Inc, Montgomery, AL, United States
Accounting Representative III
The Accounting Representative III supports Customer Accounting and Customer Service operations within the Business Office. This role ensures accurate financial processing, assists front-line customer service representatives, and provides support to the Call Center Department as needed to maintain efficient and effective customer service delivery.
The ideal candidate has strong cash-handling experience, excellent customer service skills, and the ability to work accurately in a fast-paced environment.
Essential Duties & Responsibilities
Customer Service Support:
Provide support to front-line customer service representatives
Assist in managing and resolving customer inquiries and complaints
Support Call Center operations as needed
Cash Handling & Reconciliation:
Perform daily cash handling duties
Balance and reconcile cash transactions accurately
Assist with kiosk and payment processing transactions
Maintain accountability and accuracy in all financial activities
Administrative Support:
Maintain a safe and professional working environment
Assist with data entry and record maintenance
Utilize Microsoft Office applications to support daily operations
Education & Experience Requirements
High school diploma or equivalent required
Minimum three (3) years of customer service experience required
Proficiency in: Microsoft Outlook, Microsoft Word, Microsoft Excel
Strong typing and data entry skills
Bilingual candidates encouraged to apply
Spanish fluency highly preferred
Knowledge, Skills & Abilities
Strong customer service and interpersonal communication skills
Proven accuracy and accountability in cash handling
Solid computer literacy and ability to quickly learn new systems
Effective written and verbal communication skills
Strong attention to detail
The Accounting Representative III supports Customer Accounting and Customer Service operations within the Business Office. This role ensures accurate financial processing, assists front-line customer service representatives, and provides support to the Call Center Department as needed to maintain efficient and effective customer service delivery.
The ideal candidate has strong cash-handling experience, excellent customer service skills, and the ability to work accurately in a fast-paced environment.
Essential Duties & Responsibilities
Customer Service Support:
Provide support to front-line customer service representatives
Assist in managing and resolving customer inquiries and complaints
Support Call Center operations as needed
Cash Handling & Reconciliation:
Perform daily cash handling duties
Balance and reconcile cash transactions accurately
Assist with kiosk and payment processing transactions
Maintain accountability and accuracy in all financial activities
Administrative Support:
Maintain a safe and professional working environment
Assist with data entry and record maintenance
Utilize Microsoft Office applications to support daily operations
Education & Experience Requirements
High school diploma or equivalent required
Minimum three (3) years of customer service experience required
Proficiency in: Microsoft Outlook, Microsoft Word, Microsoft Excel
Strong typing and data entry skills
Bilingual candidates encouraged to apply
Spanish fluency highly preferred
Knowledge, Skills & Abilities
Strong customer service and interpersonal communication skills
Proven accuracy and accountability in cash handling
Solid computer literacy and ability to quickly learn new systems
Effective written and verbal communication skills
Strong attention to detail