People Operations Generalist
OpenSpace, Austin, TX, United States
Overview
The People Operations Generalist is responsible for managing and scaling core People Operations processes across the employee lifecycle, ensuring a seamless, compliant, and high-quality employee experience. This role drives efficient onboarding, maintains HR data integrity, and ensures adherence to regulatory requirements. In partnership with cross‑functional stakeholders, this individual optimizes systems, streamlines workflows, and implements scalable, process‑driven solutions that enhance operational efficiency and support organizational growth.
What you will be doing
Employee Lifecycle & Onboarding
Manage and continuously improve new hire onboarding and orientation programs, including preboarding through ramp, and expanding the department onboarding experience. Oversee end‑to‑end employee lifecycle processes, including hires, transfers, promotions, leave of absence, and offboarding.
Ensure a consistent, compliant, and high‑quality onboarding experience across all functions and geos.
HR Operations & Compliance
Maintain accurate employee records and ensure HRIS data integrity across systems.
Process benefits changes.
Manage personnel files in compliance with applicable federal, state, and local regulations.
Assist with internal and external audits, ensuring documentation readiness and compliance adherence.
Manage compliance processes: I‑9/E‑Verify, ACA filings, COBRA, payroll audits.
Serve as a primary point of contact for employee inquiries, providing timely and accurate support.
Partner with People Business Partners to address and resolve employee issues.
Develop and maintain documentation, FAQs, and resources to enable employee self‑service.
Process Improvement & Systems
Become a SME for UKG.
Become a SME for UKG reporting.
Identify and implement process improvements to increase efficiency, accuracy, and scalability.
Reduce reliance on manual processes and improve utilization of HR systems and tools, with focus on AI tools.
Generate ad‑hoc reports and support HR data requests.
Create, document, and maintain standard operating procedures (SOPs) and workflows.
People Team Support
Actively assist with the annual “Build” all‑company meeting.
Main backup to the POps Coordinator and POps Generalist.
Qualifications
4+ years of experience in People Operations, HR Operations, or a related field.
Significant experience working with HRIS platforms (e.g., UKG).
Experience managing onboarding and employee lifecycle processes.
Strong attention to detail and consistent accuracy.
Ability to manage multiple priorities and deadlines.
Effective communication and interpersonal skills.
Process‑oriented with a continuous improvement mindset.
Ability to handle sensitive and confidential information.
Demonstrated organizational and project management skills.
Working knowledge of HR compliance, personnel records management, and audits.
This role requires the ability to travel. The average travel requirement is up to 5%.
Compensation
Base Salary: $55,000 to $75,000. The range covers all U.S. locations and is adjusted for factors such as location, skill set, experience, and performance. In addition to base salary, benefits include equity awards, paid time off, a 401(k) retirement account, flexible time off, paid parental leave, and region‑specific health and wellness benefits.
OpenSpace welcomes employees from diverse backgrounds and walks of life. OpenSpace is proud to be an equal opportunity employer and is committed to providing equal employment opportunities without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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The People Operations Generalist is responsible for managing and scaling core People Operations processes across the employee lifecycle, ensuring a seamless, compliant, and high-quality employee experience. This role drives efficient onboarding, maintains HR data integrity, and ensures adherence to regulatory requirements. In partnership with cross‑functional stakeholders, this individual optimizes systems, streamlines workflows, and implements scalable, process‑driven solutions that enhance operational efficiency and support organizational growth.
What you will be doing
Employee Lifecycle & Onboarding
Manage and continuously improve new hire onboarding and orientation programs, including preboarding through ramp, and expanding the department onboarding experience. Oversee end‑to‑end employee lifecycle processes, including hires, transfers, promotions, leave of absence, and offboarding.
Ensure a consistent, compliant, and high‑quality onboarding experience across all functions and geos.
HR Operations & Compliance
Maintain accurate employee records and ensure HRIS data integrity across systems.
Process benefits changes.
Manage personnel files in compliance with applicable federal, state, and local regulations.
Assist with internal and external audits, ensuring documentation readiness and compliance adherence.
Manage compliance processes: I‑9/E‑Verify, ACA filings, COBRA, payroll audits.
Serve as a primary point of contact for employee inquiries, providing timely and accurate support.
Partner with People Business Partners to address and resolve employee issues.
Develop and maintain documentation, FAQs, and resources to enable employee self‑service.
Process Improvement & Systems
Become a SME for UKG.
Become a SME for UKG reporting.
Identify and implement process improvements to increase efficiency, accuracy, and scalability.
Reduce reliance on manual processes and improve utilization of HR systems and tools, with focus on AI tools.
Generate ad‑hoc reports and support HR data requests.
Create, document, and maintain standard operating procedures (SOPs) and workflows.
People Team Support
Actively assist with the annual “Build” all‑company meeting.
Main backup to the POps Coordinator and POps Generalist.
Qualifications
4+ years of experience in People Operations, HR Operations, or a related field.
Significant experience working with HRIS platforms (e.g., UKG).
Experience managing onboarding and employee lifecycle processes.
Strong attention to detail and consistent accuracy.
Ability to manage multiple priorities and deadlines.
Effective communication and interpersonal skills.
Process‑oriented with a continuous improvement mindset.
Ability to handle sensitive and confidential information.
Demonstrated organizational and project management skills.
Working knowledge of HR compliance, personnel records management, and audits.
This role requires the ability to travel. The average travel requirement is up to 5%.
Compensation
Base Salary: $55,000 to $75,000. The range covers all U.S. locations and is adjusted for factors such as location, skill set, experience, and performance. In addition to base salary, benefits include equity awards, paid time off, a 401(k) retirement account, flexible time off, paid parental leave, and region‑specific health and wellness benefits.
OpenSpace welcomes employees from diverse backgrounds and walks of life. OpenSpace is proud to be an equal opportunity employer and is committed to providing equal employment opportunities without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr