Mental Health Case Manager / Human Services Program Specialist 2
Minnesota Department of Human Services, Saint Paul, MN, United States
Mental Health Case Manager
Telework Eligible: Yes. Applicants must reside in Minnesota or a bordering state, within 50 miles of the primary work location to be eligible for telework.
Job ID: 93774 | Location: St. Paul | Work Shift: Day shift | Days of Work: Monday – Friday | Travel Required: Yes, up to 25% | Salary Range: $26.43 – $38.55 hourly; $55,185 – $80,492 annually
Responsibilities
Provides a combination of direct and indirect case management and functional support services to deaf, deafblind, and hard‑of‑hearing clients within the State Services’ Mental Health Program.
Works collaboratively with the State Services team and other providers to ensure effective and coordinated care.
Maintains accurate, timely, and complete client documentation in accordance with program and state requirements.
Connects clients to external resources and services to support holistic care and recovery.
Ensures that all communications regarding their deaf, deafblind, and hard‑of‑hearing clients are handled promptly and efficiently.
Ensures all services are culturally and linguistically appropriate for deaf, deafblind, and hard‑of‑hearing clients.
Minimum Qualifications
1 year professional experience in case management and client support OR 3 years advanced technical or paraprofessional experience.
OR Bachelor’s degree in a related field and 2 years of advanced technical or paraprofessional experience.
AND experience must demonstrate the following:
Fluency in American Sign Language (ASL) and a strong understanding of Deaf, DeafBlind, Hard‑of‑Hearing, and hearing cultures, with the ability to effectively bridge communication and cultural differences.
Knowledge of mental health systems and practices, including assessment, case management, treatment planning, and crisis intervention for individuals who are Deaf, DeafBlind, or Hard‑of‑Hearing.
Understanding of applicable federal and state laws, rules, and policies related to mental health and disability services.
Preferred Qualifications
Experience collaborating with multidisciplinary teams and community partners to coordinate care and ensure access to appropriate services and accommodations.
Strong organizational and professional skills, including problem‑solving, time management, conflict resolution, and the ability to maintain accurate and timely documentation using computer systems.
Variety of experiences working effectively with others from different backgrounds and/or cultures.
Additional Requirements
Reference checks to verify job‑related credentials and a criminal background check prior to appointment.
Benefits
Paid vacation and sick leave.
12 paid holidays each year.
Low‑cost medical, dental, vision, and prescription drug plans, including fertility care (IVF), diabetes care, and dental and orthodontic care for adults and children.
Six weeks paid leave for parents of newborn or newly adopted children.
Pension plan that provides income after retirement (after working at least three years).
Employer‑paid life insurance.
Short‑term and long‑term disability insurance.
Tax‑free expense accounts for health, dental, and dependent care.
Resources that provide support and promote physical, emotional, social, and financial well‑being.
Training, Development, and Support
Training, classes, and professional development.
Tuition reimbursement.
Federal Public Service Loan Forgiveness Program (for eligible positions).
EAP – Employee Assistance Program
Voluntary confidential program to help employees and families with life challenges affecting overall health, personal well‑being, or job performance.
Addresses mental health, relationship challenges, grief and loss, finances, and legal issues.
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourage persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
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Telework Eligible: Yes. Applicants must reside in Minnesota or a bordering state, within 50 miles of the primary work location to be eligible for telework.
Job ID: 93774 | Location: St. Paul | Work Shift: Day shift | Days of Work: Monday – Friday | Travel Required: Yes, up to 25% | Salary Range: $26.43 – $38.55 hourly; $55,185 – $80,492 annually
Responsibilities
Provides a combination of direct and indirect case management and functional support services to deaf, deafblind, and hard‑of‑hearing clients within the State Services’ Mental Health Program.
Works collaboratively with the State Services team and other providers to ensure effective and coordinated care.
Maintains accurate, timely, and complete client documentation in accordance with program and state requirements.
Connects clients to external resources and services to support holistic care and recovery.
Ensures that all communications regarding their deaf, deafblind, and hard‑of‑hearing clients are handled promptly and efficiently.
Ensures all services are culturally and linguistically appropriate for deaf, deafblind, and hard‑of‑hearing clients.
Minimum Qualifications
1 year professional experience in case management and client support OR 3 years advanced technical or paraprofessional experience.
OR Bachelor’s degree in a related field and 2 years of advanced technical or paraprofessional experience.
AND experience must demonstrate the following:
Fluency in American Sign Language (ASL) and a strong understanding of Deaf, DeafBlind, Hard‑of‑Hearing, and hearing cultures, with the ability to effectively bridge communication and cultural differences.
Knowledge of mental health systems and practices, including assessment, case management, treatment planning, and crisis intervention for individuals who are Deaf, DeafBlind, or Hard‑of‑Hearing.
Understanding of applicable federal and state laws, rules, and policies related to mental health and disability services.
Preferred Qualifications
Experience collaborating with multidisciplinary teams and community partners to coordinate care and ensure access to appropriate services and accommodations.
Strong organizational and professional skills, including problem‑solving, time management, conflict resolution, and the ability to maintain accurate and timely documentation using computer systems.
Variety of experiences working effectively with others from different backgrounds and/or cultures.
Additional Requirements
Reference checks to verify job‑related credentials and a criminal background check prior to appointment.
Benefits
Paid vacation and sick leave.
12 paid holidays each year.
Low‑cost medical, dental, vision, and prescription drug plans, including fertility care (IVF), diabetes care, and dental and orthodontic care for adults and children.
Six weeks paid leave for parents of newborn or newly adopted children.
Pension plan that provides income after retirement (after working at least three years).
Employer‑paid life insurance.
Short‑term and long‑term disability insurance.
Tax‑free expense accounts for health, dental, and dependent care.
Resources that provide support and promote physical, emotional, social, and financial well‑being.
Training, Development, and Support
Training, classes, and professional development.
Tuition reimbursement.
Federal Public Service Loan Forgiveness Program (for eligible positions).
EAP – Employee Assistance Program
Voluntary confidential program to help employees and families with life challenges affecting overall health, personal well‑being, or job performance.
Addresses mental health, relationship challenges, grief and loss, finances, and legal issues.
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourage persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
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