Assistant Facilities Manager
JLL, Seattle, WA, United States
What this job involves:
As an Assistant Facilities Manager at JLL, you will help the FM team to oversee several client buildings managed by JLL while reporting to the Facilities Manager and working as part of the overall Facilities Team to manage a range of soft services and provide necessary support to ensure efficient and effective running of the site. You will manage the team providing first line soft services to the site(s) including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services while monitoring and maintaining office equipment and supplies and managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates. This role involves conducting weekly walk‑rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket (Remedy) requests and interfacing with internal customers to action queries promptly in line with service level agreements. You will manage daily health & safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training and providing travel/visitors' support by interfacing with locally approved hotels and assisting Client global travel & hotel managers in information gathering and communicating up to date information to staff, directly contributing to JLL's mission of delivering exceptional facilities management excellence through comprehensive soft services coordination, client support, and operational oversight that ensures seamless building operations, client satisfaction, and strategic facility optimization across diverse commercial real estate environments.
Day‑to‑day duties:
Manage team providing first line soft services including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services for comprehensive site operations
Monitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates
Conduct weekly walk‑rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket requests and customer interface
Manage daily health & safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training for compliance
Provide travel/visitors' support by interfacing with locally approved hotels while assisting Client global travel & hotel managers in information gathering and communication
Assist in organizing internal and external Client events while managing quality of conferencing facilities and food and kitchen facilities with housekeeper direction
Raise purchase orders while managing Wiki pages and other communication channels for comprehensive site coordination and administrative support
Required Qualifications:
High School Diploma or equivalent OR successful completion of 4+ year degree with two years+ proven work experience as assistant facilities manager or coordinator
Experience in commercial real estate management industry as third‑party provider, corporate, or consultant with experience using Computerized Maintenance Management System (CMMS)
Must be located in bay area with reliable transportation to drive to client buildings as needed for comprehensive site management and operational support
Excellent customer, computer, managerial, verbal and written communication skills with ability to multi‑task and effectively organize responsibilities for portfolio goals
Understanding of basic technical aspects of property including mechanical and electrical systems with computer proficiency experience with Microsoft Office Suite
Ability to work independently with little supervision and effectively deal with stressful situations while being self‑motivated, confident, energetic, and flexible
Goal‑oriented ability to focus on meeting all performance targets while adapting to rapidly changing situations for comprehensive facilities management effectiveness
Preferred Qualifications:
Military service or higher education in related field such as business, hospitality, facility/property management for enhanced operational understanding and leadership capabilities
Corrigo CMMS exposure for enhanced maintenance management system understanding and operational effectiveness across diverse facility environments
Experience with internal and external Client events organization while understanding conferencing facilities management and food and kitchen facilities coordination
Knowledge of Wiki pages and other communication channels management while understanding purchase order processes for comprehensive administrative coordination
Understanding of Building Operations Engineer/Facilities Manager responsibilities while providing deputise/cover capabilities when appropriate for operational continuity
Experience with travel/visitors' support coordination while interfacing with locally approved hotels and assisting global travel & hotel managers for comprehensive guest services
Knowledge of health & safety issues management while maintaining scheduled meetings and records of fire and safety teams for comprehensive compliance and risk management
Location:
On‑site
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
#J-18808-Ljbffr
As an Assistant Facilities Manager at JLL, you will help the FM team to oversee several client buildings managed by JLL while reporting to the Facilities Manager and working as part of the overall Facilities Team to manage a range of soft services and provide necessary support to ensure efficient and effective running of the site. You will manage the team providing first line soft services to the site(s) including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services while monitoring and maintaining office equipment and supplies and managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates. This role involves conducting weekly walk‑rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket (Remedy) requests and interfacing with internal customers to action queries promptly in line with service level agreements. You will manage daily health & safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training and providing travel/visitors' support by interfacing with locally approved hotels and assisting Client global travel & hotel managers in information gathering and communicating up to date information to staff, directly contributing to JLL's mission of delivering exceptional facilities management excellence through comprehensive soft services coordination, client support, and operational oversight that ensures seamless building operations, client satisfaction, and strategic facility optimization across diverse commercial real estate environments.
Day‑to‑day duties:
Manage team providing first line soft services including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services for comprehensive site operations
Monitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates
Conduct weekly walk‑rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket requests and customer interface
Manage daily health & safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training for compliance
Provide travel/visitors' support by interfacing with locally approved hotels while assisting Client global travel & hotel managers in information gathering and communication
Assist in organizing internal and external Client events while managing quality of conferencing facilities and food and kitchen facilities with housekeeper direction
Raise purchase orders while managing Wiki pages and other communication channels for comprehensive site coordination and administrative support
Required Qualifications:
High School Diploma or equivalent OR successful completion of 4+ year degree with two years+ proven work experience as assistant facilities manager or coordinator
Experience in commercial real estate management industry as third‑party provider, corporate, or consultant with experience using Computerized Maintenance Management System (CMMS)
Must be located in bay area with reliable transportation to drive to client buildings as needed for comprehensive site management and operational support
Excellent customer, computer, managerial, verbal and written communication skills with ability to multi‑task and effectively organize responsibilities for portfolio goals
Understanding of basic technical aspects of property including mechanical and electrical systems with computer proficiency experience with Microsoft Office Suite
Ability to work independently with little supervision and effectively deal with stressful situations while being self‑motivated, confident, energetic, and flexible
Goal‑oriented ability to focus on meeting all performance targets while adapting to rapidly changing situations for comprehensive facilities management effectiveness
Preferred Qualifications:
Military service or higher education in related field such as business, hospitality, facility/property management for enhanced operational understanding and leadership capabilities
Corrigo CMMS exposure for enhanced maintenance management system understanding and operational effectiveness across diverse facility environments
Experience with internal and external Client events organization while understanding conferencing facilities management and food and kitchen facilities coordination
Knowledge of Wiki pages and other communication channels management while understanding purchase order processes for comprehensive administrative coordination
Understanding of Building Operations Engineer/Facilities Manager responsibilities while providing deputise/cover capabilities when appropriate for operational continuity
Experience with travel/visitors' support coordination while interfacing with locally approved hotels and assisting global travel & hotel managers for comprehensive guest services
Knowledge of health & safety issues management while maintaining scheduled meetings and records of fire and safety teams for comprehensive compliance and risk management
Location:
On‑site
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
#J-18808-Ljbffr