WWH - Quality Assurance Coordinator
WITRON Group, Winter Haven, FL, United States
Overview
This is WITRON. Founded in 1971, WITRON has become an international leader in automated storage logistics with more than 7,000 colleagues worldwide tending to the planning, realization, and maintenance of our highly automated systems. Our teams – far more than just mechanics, electrical technicians, or mechatronic engineers – act as professionals who are perfectly equipped with full power for finding the best solution to the specific needs of each of our customers. Our growing division now has close to 1000 employees. Our corporate culture, which is characterized by passion, cooperation, and the drive to move things forward, has allowed us to offer close to 350 internal promotions to our employees in recent years.
APPLY and JOIN our dynamic team in a fascinating high-tech environment facing new and exciting challenges daily.
Job Title:
Quality Assurance Coordinator
Responsibilities
Conduct regular audits of operational processes to ensure compliance with WITRON standards and customer expectations
Ensure adherence to established procedures and initiate corrective actions when deviations occur
Maintain quality assurance documentation and protocols to support consistent quality practices
Collaborate with Production, Maintenance, and IT teams to identify and resolve process deviations
Ensure proper escalation protocols are followed for any quality-related issues
Collect, organize, and analyze quality metrics and KPIs
Provide regular reports and feedback to the Director of Operational Excellence and other stakeholders
Assist with root cause investigations and corrective action tracking
Support training initiatives related to quality procedures and standards
Promote compliance awareness and audit readiness across departments
Participate in initiatives to improve process efficiency and product/service quality
Support cross-functional teams in implementing Lean, Six Sigma, or other improvement methodologies
Assist in executing action plans based on audit findings and performance reviews
Prepare documentation for customer audits and regulatory inspections
Ensure compliance with all relevant regulatory and safety standards
Maintain open, effective communication with internal and external stakeholders on quality matters
Availability to travel up to 10% for training or support
Ability to work any shift as required by operational needs
Ability to be on-call for urgent quality-related issues
Perform other related duties as assigned
Qualifications
University Degree in Engineering, Quality Management, or a related field
Skills/Experience Required
2-3 years of experience in a quality assurance or auditing role within manufacturing, supply chain, or automated systems
Strong understanding of quality principles, auditing techniques, and continuous improvement methodologies
Experience with automated material handling systems and warehouse operations is an asset
Excellent analytical, problem-solving, and communication skills
Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
Benefits
(3) Bonus opportunities
Health insurance, AD&D
401(k) retirement savings plan with company match
Dental insurance
Full vision insurance coverage
Company-paid life insurance
Company-paid short-term and long-term disability insurance
Leave of absence support program
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Legal insurance
Discounted gym memberships
Discounts on services/products
Blue365 health & wellness discounts
Tuition reimbursement
Employee Assistance Program
Telehealth services
Our benefits at Winter Haven
Your advantages at a glance. Discover the win-win
Your secure feeling is of great importance to us. Find out about our added values and special benefits.
Notes
Additional sections such as Team Spirit, WITRON Bonus, Social Benefits, Top Equipment, Corporate Culture, Support & Opportunity contain general company information and are not required for the core job description. This refined version preserves the responsibilities, qualifications, and benefits relevant to the Quality Assurance Coordinator role.
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This is WITRON. Founded in 1971, WITRON has become an international leader in automated storage logistics with more than 7,000 colleagues worldwide tending to the planning, realization, and maintenance of our highly automated systems. Our teams – far more than just mechanics, electrical technicians, or mechatronic engineers – act as professionals who are perfectly equipped with full power for finding the best solution to the specific needs of each of our customers. Our growing division now has close to 1000 employees. Our corporate culture, which is characterized by passion, cooperation, and the drive to move things forward, has allowed us to offer close to 350 internal promotions to our employees in recent years.
APPLY and JOIN our dynamic team in a fascinating high-tech environment facing new and exciting challenges daily.
Job Title:
Quality Assurance Coordinator
Responsibilities
Conduct regular audits of operational processes to ensure compliance with WITRON standards and customer expectations
Ensure adherence to established procedures and initiate corrective actions when deviations occur
Maintain quality assurance documentation and protocols to support consistent quality practices
Collaborate with Production, Maintenance, and IT teams to identify and resolve process deviations
Ensure proper escalation protocols are followed for any quality-related issues
Collect, organize, and analyze quality metrics and KPIs
Provide regular reports and feedback to the Director of Operational Excellence and other stakeholders
Assist with root cause investigations and corrective action tracking
Support training initiatives related to quality procedures and standards
Promote compliance awareness and audit readiness across departments
Participate in initiatives to improve process efficiency and product/service quality
Support cross-functional teams in implementing Lean, Six Sigma, or other improvement methodologies
Assist in executing action plans based on audit findings and performance reviews
Prepare documentation for customer audits and regulatory inspections
Ensure compliance with all relevant regulatory and safety standards
Maintain open, effective communication with internal and external stakeholders on quality matters
Availability to travel up to 10% for training or support
Ability to work any shift as required by operational needs
Ability to be on-call for urgent quality-related issues
Perform other related duties as assigned
Qualifications
University Degree in Engineering, Quality Management, or a related field
Skills/Experience Required
2-3 years of experience in a quality assurance or auditing role within manufacturing, supply chain, or automated systems
Strong understanding of quality principles, auditing techniques, and continuous improvement methodologies
Experience with automated material handling systems and warehouse operations is an asset
Excellent analytical, problem-solving, and communication skills
Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
Benefits
(3) Bonus opportunities
Health insurance, AD&D
401(k) retirement savings plan with company match
Dental insurance
Full vision insurance coverage
Company-paid life insurance
Company-paid short-term and long-term disability insurance
Leave of absence support program
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Legal insurance
Discounted gym memberships
Discounts on services/products
Blue365 health & wellness discounts
Tuition reimbursement
Employee Assistance Program
Telehealth services
Our benefits at Winter Haven
Your advantages at a glance. Discover the win-win
Your secure feeling is of great importance to us. Find out about our added values and special benefits.
Notes
Additional sections such as Team Spirit, WITRON Bonus, Social Benefits, Top Equipment, Corporate Culture, Support & Opportunity contain general company information and are not required for the core job description. This refined version preserves the responsibilities, qualifications, and benefits relevant to the Quality Assurance Coordinator role.
#J-18808-Ljbffr