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Adventureland Park - Parking Supervisor

Herschend Corp., Altoona, IA, United States


Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Parking Supervisor ensures the parking operation runs efficiently. This position ensures that all parking lots are cleaned, hosts are in place, and guest cars are parked quickly and efficiently.

We are currently looking for a:

Adventureland Park - Parking Supervisor

Roles & Responsibilities:

Supervisory Duties:

Supervise the daily operations of the Parking team and any other assigned departments

Lead by example, attitude, and as a representation of Adventureland's core values

Act as an approachable mentor and coach to all assigned hosts

Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.

Become knowledgeable of performing the essential duties of all parking positions and backfill these positions when needed

Participate in all aspects of supervision of assigned hosts, including hiring, orientation, training, performance coaching, and discipline.

Ensure that all required meal and other breaks are being given in accordance with Iowa law

Assist with team scheduling and timekeeping activities

Departmental Duties:

Welcome guests to the park, while guiding them to an open parking spot

Ensure that all POS financial transactions for parking lots are accurate and in-compliance with PCI standards

Ensure the smooth process of parking cars

Courteously assist guests with questions and complaints

Assist in directing guests to the proper parking space, when needed

Follow the designated safety procedures when directing cars in the parking lot

Ensure that all vehicles are parked in an efficient manner

Prevent guests from carrying unauthorized items through to bag check

Maintain overall upkeep of the parking lots, including trash clean up and removal

Direct emergency services such as fire and police in the event of an emergency

Assist with special parking details in emergency situations or for special events

Assist other Guest Experience departments as needed

All other duties assigned by leadership

Education & Experience:

No education requirements for this role

1+ years of related work experience preferred

Language:

Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements:

Must be at least 18 years of age to comply with Iowa Child Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays

Ability to maintain a positive and professional attitude in difficult situations

Ability to address multiple tasks and priorities in a fast-paced environment

Ability to work independently as well as with a team

Must be proactive, a quick learner, and able to collaborate well in a workplace

Excellent customer service skills, ability to resolve questions, problems, issues, and concerns

Physical Requirements:

Ability to stand, walk, and remain on feet for majority of the workday

Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

Ability to remain sedentary for periods of time, while using a computer

Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions:

Subject to frequent exposure to outdoor areas of the park

Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

Subject to frequent interruptions and requests that may require reprioritization of activities

Team member benefits:

Working at Adventureland is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As an Adventurelandhost, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Adventureland Perks & Benefits:

Flexible schedule

Ability to cross-train and learn unique skills across various departments

Free admission to Adventureland Theme/Water Park and select parks on your days off

Invitations to exclusive company-sponsored host events throughout the season

We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than

Adventureland . Apply today!

Do not miss the chance to spark your career now!