Adventureland Park - Rides Supervisor (Workamper)
Herschend Corp., Altoona, IA, United States
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Rides Supervisor will assist in the supervision of the rides Host working throughout the amusement park. This position directly supports the Rides Manager with efficient operation of the department which provides a positive guest experience.
This position's duties include -- but are not limited to -- assisting with the management of the department, supervising, monitoring, and attending to park rides, including boarding, securing passengers, operating rides, and ensuring passengers exit safely. This position will also conduct daily audits to ensure sure the park's safety and operating policies are being properly followed.
We are currently looking for a:
Adventureland Park - Rides Supervisor (Workamper)
Roles & Responsibilities:
Supervisory Duties:
Supervise the daily operations of the Rides team and any other assigned departments
Lead by example, attitude, and as a representation of Adventureland core values
Act as an approachable mentor and coach to all assigned Host
Become knowledgeable of performing the essential duties of all rides positions and backfill these positions when needed
Participate in all aspects of supervision of assigned hosts, including hiring, orientation, training, performance coaching, and discipline.
Ensure that all required meal and other breaks are being given in accordance with Iowa law
Assist with team scheduling and timekeeping activities
Departmental Duties:
Maintains a vast knowledge of a group of rides in a designated zone of the park and be able to step in at an attraction when necessary
Ensures that attractions open and close at the proper times established by the operational needs of the day
Provides direct support to other rides Host by making rounds throughout the park to check on their needs
Manages guest feedback and escalates complaints or issues to the proper authorities, when appropriate
Provides coverage so that Host may take bathroom breaks
Enforces Park policies, ride restrictions and ride recommendations
Ensures safe operation of the ride by always adhering to standard operating procedures and established trainings
Maintains a sense of calmness and professionalism during tense, escalated or emergency situations
Reports ride related issues and failures to management promptly
Maintains constant vigilance to proactively identify potential hazards and informs park leadership of any concerns
Promptly notifies the security team or the park operator of Host and guest injuries or emergencies
All other duties assigned by leadership
Education & Experience:
There is no minimum education requirement.
1+ years of previous supervisory experience desired
1+ season of work experience in the Rides Department is required. Previous ride operation experience from other Amusement/Theme Park employers will also be considered.
All Rides Host must go through the International Ride Operator Certification (iROC) course as a part of the training. Successful course completion is required for this position. There is no cost to the Host for the course.
Languages:
Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 18 years of age to comply with Iowa Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Ability to comply with all uniform policies
Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation
Must demonstrate a willingness to learn and ability to follow instructions
Must be guest-focused and also work well with other Host and supervisors
Physical Requirements:
Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
Ability to reach above shoulders throughout the workday
Ability to remain on feet for majority of the workday
Ability to climb or descend stairs for some coasters, rides, and attractions
Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
Ability to see details of objects that are more than a few feet away
Working Conditions:
Frequent interaction a variety of motorized and chain-driven rides and attractions
Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments
Team member benefits:
Working at Adventureland is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Adventureland Perks & Benefits:
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Adventureland Theme Park/Waterpark and select parks on your days off
Invitations to exclusive company-sponsored host events throughout the season
We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland . Apply today!
Do not miss the chance to spark your career now!
Do not miss the chance to spark your career now!
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Rides Supervisor will assist in the supervision of the rides Host working throughout the amusement park. This position directly supports the Rides Manager with efficient operation of the department which provides a positive guest experience.
This position's duties include -- but are not limited to -- assisting with the management of the department, supervising, monitoring, and attending to park rides, including boarding, securing passengers, operating rides, and ensuring passengers exit safely. This position will also conduct daily audits to ensure sure the park's safety and operating policies are being properly followed.
We are currently looking for a:
Adventureland Park - Rides Supervisor (Workamper)
Roles & Responsibilities:
Supervisory Duties:
Supervise the daily operations of the Rides team and any other assigned departments
Lead by example, attitude, and as a representation of Adventureland core values
Act as an approachable mentor and coach to all assigned Host
Become knowledgeable of performing the essential duties of all rides positions and backfill these positions when needed
Participate in all aspects of supervision of assigned hosts, including hiring, orientation, training, performance coaching, and discipline.
Ensure that all required meal and other breaks are being given in accordance with Iowa law
Assist with team scheduling and timekeeping activities
Departmental Duties:
Maintains a vast knowledge of a group of rides in a designated zone of the park and be able to step in at an attraction when necessary
Ensures that attractions open and close at the proper times established by the operational needs of the day
Provides direct support to other rides Host by making rounds throughout the park to check on their needs
Manages guest feedback and escalates complaints or issues to the proper authorities, when appropriate
Provides coverage so that Host may take bathroom breaks
Enforces Park policies, ride restrictions and ride recommendations
Ensures safe operation of the ride by always adhering to standard operating procedures and established trainings
Maintains a sense of calmness and professionalism during tense, escalated or emergency situations
Reports ride related issues and failures to management promptly
Maintains constant vigilance to proactively identify potential hazards and informs park leadership of any concerns
Promptly notifies the security team or the park operator of Host and guest injuries or emergencies
All other duties assigned by leadership
Education & Experience:
There is no minimum education requirement.
1+ years of previous supervisory experience desired
1+ season of work experience in the Rides Department is required. Previous ride operation experience from other Amusement/Theme Park employers will also be considered.
All Rides Host must go through the International Ride Operator Certification (iROC) course as a part of the training. Successful course completion is required for this position. There is no cost to the Host for the course.
Languages:
Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 18 years of age to comply with Iowa Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Ability to comply with all uniform policies
Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation
Must demonstrate a willingness to learn and ability to follow instructions
Must be guest-focused and also work well with other Host and supervisors
Physical Requirements:
Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
Ability to reach above shoulders throughout the workday
Ability to remain on feet for majority of the workday
Ability to climb or descend stairs for some coasters, rides, and attractions
Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
Ability to see details of objects that are more than a few feet away
Working Conditions:
Frequent interaction a variety of motorized and chain-driven rides and attractions
Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments
Team member benefits:
Working at Adventureland is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Adventureland Perks & Benefits:
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Adventureland Theme Park/Waterpark and select parks on your days off
Invitations to exclusive company-sponsored host events throughout the season
We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland . Apply today!
Do not miss the chance to spark your career now!
Do not miss the chance to spark your career now!