Guest Experience Itinerary Advisor
Hope's Global Getaways, Sumter, SC, United States
About the job Guest Experience Itinerary Advisor
About the Role
We're welcoming motivated individuals to join our growing virtual team as Guest Experience Travel Advisor. In this position, you'll play an important role in helping clients feel confident and prepared as they plan upcoming trips by guiding them through coordination steps, sharing helpful travel information, and keeping arrangements organized from start to finish.
This role is ideal for people who enjoy supporting others, staying on top of details, and working in a flexible remote environment where communication and organization make a real impact. Whether you're experienced in customer-facing roles or exploring a new path in travel services, structured onboarding and continued support are provided.
How You Will Contribute
Connect with clients to understand travel plans, preferences, and scheduling needs
Assist with organizing accommodations, transportation services, and excursion selections
Share progress updates related to reservations and coordination timelines
Review destination options and service availability through approved partner tools
Respond to traveler questions using phone, email, and secure digital messaging platforms
Help coordinate itinerary updates when changes arise
Maintain clear and accurate planning notes within internal systems
Participate in virtual orientation sessions and ongoing development opportunities
What Makes This Opportunity Appealing
Fully remote position with flexible scheduling flexibility
Supportive onboarding designed for success from day one
Access to trusted travel coordination platforms and supplier networks
Continued learning opportunities to strengthen planning skills
Eligibility for travel-related perks and recognition programs
Potential pathways into advanced travel planning or advisory roles
Who Thrives in This Role
Individuals who enjoy working directly with clients
Strong communicators who stay organized across multiple tasks
Self-motivated professionals comfortable working independently
People confident using everyday online tools and communication platforms
Must be at least 18 years of age
Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions
About the Role
We're welcoming motivated individuals to join our growing virtual team as Guest Experience Travel Advisor. In this position, you'll play an important role in helping clients feel confident and prepared as they plan upcoming trips by guiding them through coordination steps, sharing helpful travel information, and keeping arrangements organized from start to finish.
This role is ideal for people who enjoy supporting others, staying on top of details, and working in a flexible remote environment where communication and organization make a real impact. Whether you're experienced in customer-facing roles or exploring a new path in travel services, structured onboarding and continued support are provided.
How You Will Contribute
Connect with clients to understand travel plans, preferences, and scheduling needs
Assist with organizing accommodations, transportation services, and excursion selections
Share progress updates related to reservations and coordination timelines
Review destination options and service availability through approved partner tools
Respond to traveler questions using phone, email, and secure digital messaging platforms
Help coordinate itinerary updates when changes arise
Maintain clear and accurate planning notes within internal systems
Participate in virtual orientation sessions and ongoing development opportunities
What Makes This Opportunity Appealing
Fully remote position with flexible scheduling flexibility
Supportive onboarding designed for success from day one
Access to trusted travel coordination platforms and supplier networks
Continued learning opportunities to strengthen planning skills
Eligibility for travel-related perks and recognition programs
Potential pathways into advanced travel planning or advisory roles
Who Thrives in This Role
Individuals who enjoy working directly with clients
Strong communicators who stay organized across multiple tasks
Self-motivated professionals comfortable working independently
People confident using everyday online tools and communication platforms
Must be at least 18 years of age
Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions