Outpatient Coordinator
LifePoint Health, Raleigh, NC, United States
Job Description
Schedule: Part-time
Monday, Tuesday, and Thursday 3p-9p
Saturday 8a-1p
Your experience matters
Triangle Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.
As an
Outpatient Coordinator
joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
An
Outpatient Coordinator
who excels in this role:
Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use
Per the therapist dictation maintains the programming schedule
Supports with charge reconciliation and entering as required
Supports team with patient group assignments and coordination efforts
Provides impeccable customer service to patients, families, referral sources, and stakeholders
Supports with vital and UDS capture as needed
Completes DCAR reporting in a timely and accurate fashion
Supports in organizing and filing paperwork
Maintains staff schedules and ensures staffing for the program
Monitors and records attendance including tardiness and absences
Communicates with treatment team to ensure chart compliance
Interfaces with others to ensure completion of physician follow-ups from CPE
Manages Family Session Schedules as required by program
Work with the business office and the utilization review department to ensure payment for services
Preform pre-certifications and concurrent reviews
Develop relationships with payer sources
Interfaces with UR department to ensure service coverage for patients
Maintain a positive working relationship with referral sources, community agencies and organizations
Maintains program and patient information and data to create reports, census, and assist the Business Office in reporting
Schedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframe
Schedules or completes UDS collections, including random screenings
Ensures orders are obtained for patients prior to starting services (as applicable)
Actively participate in the therapist's discharge planning needs
As directed creates appointments, starts follow up care process and completes interfacing with organizations
Cross trains and supports in various outpatient functions including PCA, transportation, and financial counseling
Conducts appointment reminder calls
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development : Ongoing learning and career advancement opportunities.
What we're looking for
Education : High School Diploma/GED preferred.
Additional Requirements : CPR certification and Crisis Prevention Training (CPI) within 30 days. May be required to work flexible hours, holidays, and overtime.
More about Triangle Springs
Triangle Springs
is a 77- bed behavioral health hospital that has been offering exceptional care to the Raleigh community for over 8 years. We are proud to be recognized as Joint Commission Accredited and Psych Armor Certified.
EEOC Statement
"Triangle Springs Hospital
is an Equal Opportunity Employer.
Triangle Springs Hospital
is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
Schedule: Part-time
Monday, Tuesday, and Thursday 3p-9p
Saturday 8a-1p
Your experience matters
Triangle Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.
As an
Outpatient Coordinator
joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
An
Outpatient Coordinator
who excels in this role:
Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use
Per the therapist dictation maintains the programming schedule
Supports with charge reconciliation and entering as required
Supports team with patient group assignments and coordination efforts
Provides impeccable customer service to patients, families, referral sources, and stakeholders
Supports with vital and UDS capture as needed
Completes DCAR reporting in a timely and accurate fashion
Supports in organizing and filing paperwork
Maintains staff schedules and ensures staffing for the program
Monitors and records attendance including tardiness and absences
Communicates with treatment team to ensure chart compliance
Interfaces with others to ensure completion of physician follow-ups from CPE
Manages Family Session Schedules as required by program
Work with the business office and the utilization review department to ensure payment for services
Preform pre-certifications and concurrent reviews
Develop relationships with payer sources
Interfaces with UR department to ensure service coverage for patients
Maintain a positive working relationship with referral sources, community agencies and organizations
Maintains program and patient information and data to create reports, census, and assist the Business Office in reporting
Schedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframe
Schedules or completes UDS collections, including random screenings
Ensures orders are obtained for patients prior to starting services (as applicable)
Actively participate in the therapist's discharge planning needs
As directed creates appointments, starts follow up care process and completes interfacing with organizations
Cross trains and supports in various outpatient functions including PCA, transportation, and financial counseling
Conducts appointment reminder calls
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development : Ongoing learning and career advancement opportunities.
What we're looking for
Education : High School Diploma/GED preferred.
Additional Requirements : CPR certification and Crisis Prevention Training (CPI) within 30 days. May be required to work flexible hours, holidays, and overtime.
More about Triangle Springs
Triangle Springs
is a 77- bed behavioral health hospital that has been offering exceptional care to the Raleigh community for over 8 years. We are proud to be recognized as Joint Commission Accredited and Psych Armor Certified.
EEOC Statement
"Triangle Springs Hospital
is an Equal Opportunity Employer.
Triangle Springs Hospital
is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.