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Front Desk Receptionist

THE LODGE RETIREMENT COMMUNITY, Cincinnati, OH, United States


Lodge Retirement Community
A Caring Place Healthcare Group Facility

Why Choose Caring Place Healthcare Group?
Supportive & Engaged Leadership - You're not just an employee.
Career Growth Opportunities - Advance your career with ongoing training and development.
A Company That Cares - Family-owned and committed to compassion, respect, and exceptional resident care.
Competitive Pay & Benefits - Full-time team members are eligible to enroll in:

Medical, Dental, & Vision Insurance
Life Insurance and short- and long-term disability.
PTO accrued each pay period, and a paid birthday PTO day
401(k) with company match
Tuition Reimbursement

All within a supportive, values-driven culture rooted in our passion. People Caring For And About People.
Your Role as an Receptionist:

Responsible for answering and operating the telephone console, determining nature of calls and directing caller to appropriate individual or department.
Responsible for greeting, directing, and giving directions/information to visitors, guests, residents, sales representatives, employees, etc.
Responsible for operating the intercom and paging system, locating personnel as requested.
Must communicate emergencies, problems, or non-routine events to supervisor and/or appropriate personnel.
Must maintain a written communication log of events for each shift.
Communicate in a positive manner with team members, residents, families, visitors and vendors
Adhere to facility policies and procedures, including infection control, safety, and HIPAA regulations
Responsible for maintaining a calm, supportive and caring environment for residents and staff
Responsible for complying with all safety and sanitation procedures including universal precautions
Responsible for attending in-service programs, educational workshops and meetings as required by the facility and state
What We're Looking For:

High school diploma or equivalent preferred
Excellent oral and interpersonal skills
Excellent organizational skills, attention to detail
Friendly, courteous, profession
Ability to work independently and as a part of a team in a fast paced, customer driven environment

Your Next Step Starts Here!
This is more than a job-it's an opportunity to make a meaningful difference every day.

Caring Place Healthcare Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status